About the role
Description Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role! Women's Imaging Specialists is growing, and we’re looking for an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot. Why you’ll love it here: • Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection • Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays • Beautiful outpatient centers - 19 locations across GA & AL, with excellent benefits • Benefits start day 61 : Health, dental, vision, PTO | 401k after 6 months What you’ll do: • Welcome patients warmly and check them in with care • Verify insurance + ID, help patients with digital/paper intake forms • Answer phones, schedule/reschedule appointments, and confirm upcoming visits • Manage provider schedules and communicate any changes to the clinical team • Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking • Scan, file, and keep records organized and HIPAA-compliant • Keep our waiting room calm, clean, and welcoming • Provide basic patient education when needed What you bring: • Required : 1+ year medical office experience • Proficient in Microsoft Office : Excel, Outlook, Teams, SharePoint, Word • Exceptional attention to detail, time management, and conflict resolution skills • Customer service mindset — on-the-job training or certificate a plus • Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites • High school diploma or equivalent; medical admin certification a plus Type : Full-time, In-person Schedule : Monday-Friday, daytime hours Location : Gainesville, GA Ready to help women feel cared for from the moment they walk in? Apply today. Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required. Requirements Required : High School Diploma or GED Required : 2+ years experience in a physician’s office, medical front desk, or healthcare operations role Required : Proficiency in Microsoft Word, Excel, Outlook, Teams; ability and willingness to learn Infinitt scheduling/EMR and Doctor Connect Preferred : Experience in radiology, imaging center, or women’s health setting Preferred : Familiarity with prior authorization, referrals, or breast imaging workflows Working knowledge of medical terminology, insurance verification, and HIPAA regulations