About the role
Salary: £25760.00 to £27476.00
We
are looking to recruit an Admin & Clerical Coordinator to join our friendly
and enthusiastic team at Worcestershire Acute Hospitals NHS trust, based at The
Alexandra hospital, Redditch. This post is ideal for a highly organised person
who would feel accomplishment in improving the organisation and service
provision for the Cardiopulmonary service.
Work independently and as part of a mixed team,
managing and prioritising daily workload. Including prioritising and
coordinating clinical appointments, forwarding patient letters, liaising with
patients, relatives and carers. Answering the telephone, resolving patient
queries, receiving and returning calls to Consultant Physicians, GPs, medical
companies and other medical personnel. Taking and relaying messages in a
professional manner, enabling the department to provide an efficient and
effective clinical service. Maintaining appointment lists
e.g.partial booking and fully booking appointments, investigating
if patients have been waiting longer than expected at the request of
directorate managers outcoming attendances, competently using the various
electronic Trust wide clinical systems including OASIS, Bluespier, Allscripts
PAS, EZ Notes and ICE. Develop and maintain filing systems for patients clinical
investigations and departmental correspondence e.g. equipment maintenance etc..
Key Duties: