About the role
Description
Join us in creating a memorable and relaxing experience for travelers. If you are a talented and enthusiastic Nail Technician looking to thrive in a dynamic environment, we invite you to apply for this opportunity.
We are seeking a skilled and customer-oriented Nail Technician to join our team. As an airport spa Nail Technician, you will be responsible for providing high-quality nail care services to travelers, ensuring they leave with beautifully manicured nails and a positive experience. This position offers a unique opportunity to work in a fast-paced environment, catering to a diverse clientele.
Responsibilities
- Nail Services: Perform professional manicure and pedicure services in compliance with hygiene and safety standards.
- Offer a range of nail treatments, including nail shaping, cuticle care, polish application and nail art.
- Guest Service: Greet guests with a warm and welcoming demeanor, creating a positive first impression.
- Engage with guests to understand their preferences and tailor spa services to meet individual needs.
- Collect and maintain guest profiles and preferences for personalized service.
- Function as a liaison between spa staff and guests to facilitate smooth communication.
- Maintain a professional and ethical approach in all interactions with guests.
- Problem Resolution: Address and resolve guests concerns or issues promptly and professionally.
- Escalate complex matters to management when necessary.
- Appointment Management: Schedule appointments and manage the scheduler efficiently.
- Accommodate walk-in customers and manage wait times effectively.
- Sales: Promote spa services and products to guests.
- Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue.
- Provide product knowledge and recommendations to customers.
- Team Collaboration: Collaborate with fellow technicians and Spa staff to create a positive and cohesive work environment.
- Participate in ongoing training and skill development opportunities.
- Sanitation and Safety: Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment.
- Follow spa policies and procedures related to health and safety.
- Compliance: Adhere to all relevant regulations and polices related to spa operations.
- Maintain confidentiality regarding guests’ information and spa procedures.
- Participate in continued education in your field to remain current on your license.
Required Qualifications
High School Diploma or GED
- Valid Cosmetology/Nail Technician License.
- Excellent Interpersonal and Communication Skills.
- Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers.
- Preferred Qualifications: Proven experience as a Nail Technician, preferably in a salon or spa setting.
- Strong Attention to Detail and a Passion for Providing Exceptional Customer Service.
- Ability to Work in a fast-paced Environment.
Core Competencies
Teamwork
Communication
Customer Focus
Results Driven
- Benefits: Competitive Hourly Wage – Plus Tips.
- Employee Discounts on Products and Services.
- Access to Airport Facilities and amenities.
Flexible scheduling
*Medical Denta, Vision, and Pet Insurance
401K
Generous PTO Plan
- *Tuition Reimbursement
- Join our team, where you will cater to the wellness needs of people on the go, turning their journey into a rejuvenating experience. Please send your resume to careers@xpresspa.com
- . We look forward to hearing from you!
- *Full-time positions only.