Dispatcher

Company Name ARS-Rescue Rooter

Overview

Pay: $24 - $26 per hour Schedule: Sunday to Thursday

Need availability to cover at least one 11am-7pm shift per week

Full-time, year-round work

Join
American Residential Services (ARS)
, the nation’s largest provider of residential
HVAC, heating, air conditioning, plumbing, and electrical services
, with more than
7,000 team members and over 45 years of experience
serving homeowners across the country.

We are seeking a highly organized
Dispatcher
to coordinate scheduling and support our residential
HVAC service technicians
. This role plays a key part in ensuring efficient
HVAC service dispatch, technician routing, and customer scheduling
throughout the day.

What We Offer

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

Low-cost medical (as low as $5/week)

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment with strong team culture

Career growth opportunities within a national service network

Responsibilities

As an HVAC Dispatcher , you will coordinate daily scheduling and dispatch operations for residential HVAC service technicians .

Responsibilities include

Dispatch HVAC service technicians efficiently to meet customer appointment times

Manage incoming service requests and schedule
heating and air conditioning service calls

Coordinate technician routing and job assignments to maximize efficiency

Monitor call flow through the HVAC service platform and dispatch system

Communicate with technicians and customers to provide updates on HVAC service appointments

Support field teams throughout the day by adjusting schedules and resolving routing issues

Maintain accurate service scheduling and ensure technicians remain productive throughout the day

This is a fast-paced, in-office dispatcher position supporting residential HVAC service operations .

Qualifications

What You Need

Prior experience in

• dispatch, scheduling, or call center environments
• Experience coordinating field service teams (HVAC or home services preferred)
• Proficiency in Microsoft Office and multi-line phone systems
• Familiarity with local geography to support technician routing and service scheduling
• Must report daily to the office (no remote work available)
• Flexibility to work assigned shifts and weekend rotations as needed
• Must pass background check and drug screening

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *
Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.