About the role
Ziegler CAT has an opening for a Transportation Dispatcher to coordinate equipment movement for Ag, Rental, and Product Support divisions, by utilizing internal resources and external third-party vendors in the most efficient and cost effective manner.
Responsibilities: Manage, support, and conduct performance reviews for assigned Drivers
Communicate haul requests to drivers via TDM
Support drivers, coordinators, and sales team with answering questions through phone or email in a timely manner
Promptly communicate any delays, issues, or concerns with completing the requested haul
Partner and collaborate with all stakeholders to ensure seamless transportation of equipment
Maximize utilization of company assets using dispatching and tracking tools
Make business decisions and answer questions based on understanding of vehicle capacities and capabilities
Provide after-hours support for emergency haul requests
Maintain relationships with outside vendors and identify new vendors as needed
Negotiate prices with third party vendors to remain competitive
Utilize haul bidding tools available (currently 123Loadboard) to secure the best price for all hauls
Award bids to carriers for hauls based on price, service level, quality, and availability
Ensure loads assigned to internal resources are completed following Federal, State, and Local regulations
Promote a safe work environment and devise action plans to correct unsafe conditions
Monitor department KPI’s to ensure operational effectiveness
Immediately follow up with customer complaints regarding hauling or other issues
Maintain and share knowledge of company products to better serve our customer
Promote and demonstrate the Ziegler Way
Converse regularly with drivers and managers to ensure issues at branches and locations are addressed
Communicate road restrictions to sales group (by state)
Other duties as assigned by Transportation & Fleet Manager
- Qualifications: HS degree required, 4-yr degree preferred
- Personal Attributes: Attention to Detail, Customer Focus, Efficiency, Problem Solving, Teamwork
- Strong familiarity with DOT (MN, IA, WI, MO) and FMCSA regulations
- Strong PC knowledge, including Microsoft Office Suite (Outlook, Word, Excel)
- Past carrier selection and negotiation experience preferred
- Strong understanding of transportation processes required
Minimum Physical Requirements
:
- Standing, walking, using hands, talking, hearing
- Working Conditions are indoors. Noise level is quiet.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$64,400.00 to $77,250.00
Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:
Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.