Laboratory Technician

Role Description Summary ·       To actively participate in the day-to-day activities of the diagnostic laboratory operation ensuring all tests are carried out to the highest quality and within the agreed turnaround times. ·       Assist in delivering a market leading pathology service to all clients.

Core Competencies

• Work safely in the laboratory – following all relevant SOP’s, health and safety, risk assessments and COSHH documentation.
• Understand and follow all quality procedures to meet the required quality standards
• Understand and comply with any internal or external regulations relevant to the workplace
• Maintain excellent housekeeping, including laboratory maintenance procedures, cleaning, and decontamination
• Understand and perform management, control, and disposal of laboratory waste
• Always understand and adhere to Good Laboratory Practices
• Undertake any mandatory training as required by the business

Duties and Responsibilities

• Perform routine investigations and participate in daily scientific and technical activities of the laboratory section
• Participate in the receipt, recording, storage, allocation, and disposal of specimens – also identifying and resolving issues effectively
• Participate in the input, retrieval, and analysis of data, seeking advice from a senior colleague where appropriate
• Participate in the day-to-day maintenance and cleanliness of equipment and working areas
• Prepare reagents and other materials for routine laboratory use following appropriate SOP’s
• Perform general laboratory duties as assigned by the lab manager – e.g., Temperature checks
• To work in accordance with SOPs at all times
• Utilise the laboratory LIMS and other application software to authorised protocols
• To actively participate in ongoing training and further learning / CPD where appropriate
• Plan and prioritise work allocations – responding to the needs of routine and urgent activities
• To contribute to the internal and external QC/QA procedures and highlighting concerns to a senior colleague
• Assist with telephone enquiries to and from the department
• Assist with writing and updating SOPs used within the laboratory
• Requesting and maintaining stock in an efficient way, ensuring correct supplies are always available
• Ensure quality assurance reports for their designated section are maintained, issues highlighted and reports available for review by the management / quality team
• IQC is checked and signed off daily and any issues are raised with a senior colleague
• Participate in the training of other staff members when authorised and to assist with supervision of less experienced staff
• Ensuring results are reported within expected TAT’s
• Ensure laboratory maintenance is being performed and any quality assurance procedures are followed
• Provide information for business cases when asked by an appropriate manager
• Participate in test validation or external studies where appropriate
• To undertake any other reasonable duty when requested to do so by an appropriate manager

Other: ·       Be an ambassador for Diversity and Inclusion.
·       Communicate and role model the values and behaviours of Zoetis.
·       Communicate efficiently, courteously and with clarity at all times, whether face to face, telephone or electronic methods referring enquiries to senior staff where appropriate.
·       Undertake any other reasonable duty, when requested to do so by an appropriate manager.
·       Demonstrate on going competency against training plans and participate positively in CPD (continuous professional development) activities.
·       Complete all statutory, mandatory and essential training within timeframes specified.
Safety:
·       To observe safety regulations and attend mandatory fire, manual handling and other courses as required
·       Report all incidents and adverse events to managers and assist in the investigations of any incidents
·       Participate in risk assessment monitoring
·       To ensure that the equipment within area of work is maintained and operated as per SOP’s
·       To comply with VPG policy for annual mandatory updates and have knowledge of COSHH and Lifting and Handling Policies
·       Observe safety regulations and attend mandatory fire, manual handling and other courses as required.

Skills & Experience

• The candidate must possess relevant experience within the laboratory
• A good working knowledge of principles underlying testing procedures.
• Ability to train other technical staff where authorised and appropriate
• An ability to work in a systematic manner. Be able to work independently to complete allotted tasks in a time-sensitive manner with a high attention to detail.
• High degree of dexterity required and able to concentrate for extended periods of time.
• Good knowledge of computer applications and LIMS including Word, Teams, Excel and PowerPoint.
• Good problem-solving skills.
• Ability to manage change and create a positive environment throughout the change process
• Takes responsibility for own personal development but also provides support to the development of others
• Maintains required level of quality of their own work whilst encouraging others to do so
• Ability to communicate effectively, courteously and with clarity, always – demonstrates ability to communicate with a range of people, using a range of methods

Full time

Why Join Zoetis?
At Zoetis, we are driven by a singular purpose: to nurture the world and humankind by advancing animal care. As the world’s leading animal health company, we innovate, collaborate, and make a real impact—every day.
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Innovative Science & Technology – Work with cutting-edge solutions that enhance animal health and well-being. 🔹

Global Impact – Join a team that supports veterinarians, farmers, and pet owners worldwide. 🔹

People-First Culture – Thrive in an environment that values diversity, growth, and work-life balance. 🔹

Sustainability & Responsibility – Make a difference in a company committed to a healthier, more sustainable world. Comprehensive Benefits ✔

Comprehensive Benefits – Enjoy life assurance, group income protection, and a robust pension plan with a generous company contribution. ✔

Health & Wellness – Benefit from private medical insurance, health assessments, dental insurance, and discounted gym memberships. ✔

Financial Security – Access mortgage advice, will writing services, and a share ownership plan with matching contributions. ✔

Work-Life Balance – Take advantage of paid annual leave to rest and recharge. ✔

Professional Growth – Enjoy industry-competitive salaries, merit-based salary progression, and a global performance bonus. ✔

Employee Support – Our Employee Assistance Programme offers counselling, welfare advice, and a 24-hour confidential helpline. Our Core Beliefs ✔

Our Colleagues Make the Difference – We invest in our people and their growth. ✔

Always Do the Right Thing – Integrity and ethics guide everything we do. ✔

Customer Obsessed – We put our customers at the heart of our business. ✔

Run It Like You Own It – We take ownership and drive results. ✔

We Are One Zoetis
– Collaboration makes us stronger.
Your passion for animals and science can shape the future. Are you ready to grow with us?
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#Zoetis #JoinUs #AnimalHealth #CoreValues #Careers

Notice: Zoetis Recruiters will contact candidates via email from an address ending in
@zoetis.com
and may also initially connect with candidates through
LinkedIn
, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email m