Medical Assistant & Patient Care Coordinator

Description Specialty Medical Assistant & Patient Care Coordinator Premier Neurosurgery Compensation: $28.00–$32.00 per hour DOE

Job Type: Full-Time

Location: Walnut Creek
Join a Growing Specialty Practice Focused on Exceptional Patient Care
Premier Neurosurgery is seeking an experienced Medical Assistant who excels at both clinical support and patient care coordination.
This is an ideal opportunity for a seasoned healthcare professional who enjoys building relationships with patients, helping them navigate complex care plans, and serving as a trusted resource throughout their treatment journey. You will work closely with our specialized neurosurgical team to ensure every patient receives a seamless, organized, and compassionate experience from initial consultation through follow-up care.
We are building a high-touch, patient-centered practice and are looking for someone who takes pride in delivering outstanding service, anticipating patient needs, and creating confidence during what can often be a stressful healthcare experience.
What You'll Do
Patient Care Coordination
Serve      as a primary point of contact for patients before and after appointments
Coordinate      imaging, referrals, authorizations, and follow-up care
Guide      patients through treatment plans and next steps with clarity and      responsiveness
Communicate      with hospitals, imaging centers, referring providers, and specialists
Ensure      a smooth and organized patient experience from first contact through      ongoing care
Clinical Support
Room      patients and obtain vital signs
Support      patient registration and check-out
Initiate      referrals and enter orders
Initiate      and manage insurance authorizations, including coordination and follow-up
Maintain      accurate and timely EMR documentation
Provide      patient education and follow-up instructions
Support      physicians and clinical staff in delivering exceptional care
What We're Looking For
5+      years of Medical Assistant experience preferred
Experience      in a specialty practice strongly preferred (neurosurgery, neurology,      spine, orthopedics, pain management, or similar)
Outstanding      communication and interpersonal skills
Strong      organizational abilities and attention to detail
Ability      to manage multiple priorities while maintaining a high level of patient      service
Professional,      proactive, and team-oriented approach
Commitment      to delivering an exceptional patient experience
Why Join Premier Neurosurgery?
Work      alongside a highly specialized neurosurgical team
Build      meaningful relationships with patients throughout their care journey
Be      part of a growing practice focused on clinical excellence and patient      satisfaction
Collaborative,      respectful, and professional work environment
Opportunity      to make a significant impact on the patient experience
Apply
Please submit your resume along with a brief note describing your experience in specialty care and what interests you about this opportunity.
Equal Opportunity Employer Statement
Premier Neurosurgery is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, age, or any other status protected under California or federal law.
Compensation will be based on experience
Pay Scale/Ranges:
$28.00-$32.00/hour (and the hourly equivalent for salaried employees).*
*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.