About the role
The Sales Team Manager drives store sales and profitability by leading a team of sales associates to deliver excellent customer service and achieve sales and key metric goals. This role develops associates in effective selling techniques, executing successful store events, and maintaining an attractive store environment. The Sales Team Manager works collaboratively with other store leaders to optimize team performance and promote memorable shopping experiences that build customer loyalty and satisfaction. This is an exempt position, with monthly bonus eligibility. What you
will
do
Demonstrate a high
level of ownership , accountability , and
initiative
in
achieving
store
objectives
and
driving
the
accomplishment of key
metrics .
Inspire and motivate team to
de liver positive customer experiences
and drive sales through building genuine team, customer, and community relationships, providing personalized service and product recommendations , and maintaining
a visually appealing sales floor.
Develop and implement strategies to execute successful promotional and grassroot events , leading team to effectively perform customer outreach, clienteling , and omnicha nnel initiatives.
Collaborate
- with
- store operations
- teams
- to
- support execut ion of
- floor sets, product placement , pricing, recover y , replenishment, and other operational activities to meet store objectives .
- Participate in weekly leadership workload planning meetings to ensure all company-directed and grassroot event activities are prepped, planned, and scheduled. Partner with store HR to ensure
- associate
- schedule
- aligns
- with
- business
- needs
- and
- traffic
- plans .
- Build comprehensive team knowledge and champion continuous training initiatives to ensure associate readiness in delivering service, selling, and operational excellence.
Set and communicate clear team priorities and expectations. Enhance individual and store results
through
regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
Drive
- team
- retention
- and
- engagement
- by
- recognizing
- individual
- contributions , celebrating
- store
- achievements , and
- promoting
- upcoming
- activities . Foster a positive
- store
- culture
- by
- ensuring
- team
- members
- understand
- their
- role
- in
- achieving
- store
- goals
- and
- feel
- valued .
Support filling open positions timely through recruitment, interviewing , and facilitating team career development conversations to build ready -now bench of store talent. O versee associate onboarding experience, ensuring structured onboarding completion.
Effectively
- manage
- shortage
- control
- and inventory accuracy , ensuring
- team compliance
- with
- asset
- protection , product protection standards, safety
- guidelines , and security protocols .
Skills
and
Abilities
Ability
- to
- successfully
- apply
- analytics , experience , and
- judgement
- to
- make
- timely
- and
- effective
- business , people , and
- profitability
- decisions .
Skills
- and
- experience
- to
- perform
- in
- the
- role
- and a commitment
- to
- continuously
- learn .
Ability
- to
- develop
- others
- through
- mentorship , effective
- communication , and
- side-by-side
- coaching .
Self-
- directed
- and
- able
- to
- work
- with
- minimal
- supervision
- in a deadline-driven
- environment .
Communicate
with
excellence .
Comfortable
- with
- technology , including
- smartphones , tablet
- computers , and Windows- based
- operating
- systems .
- 3+ years of Retail Leadership
- experience
- and a dedication
- to
- customer
- experience
- excellence .
Available
- to
- work a flexible
- schedule
- based
- on
- business
- needs , including
- nights , weekends , and
- holidays .
Must
- regularly
- move
- around
- all
- store
- areas
- and
- be
- accessible
- to
- customers .
Must
- bend , reach , stretch
- for
- product
- as
- well
- as
- lift , carry , and
- move
- at
- least 40 lbs .
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.