About the role
Description
Position Overview
We are seeking friendly, reliable, and detail-oriented individuals to join our team as Haunt Associates (Ticket Booth Cashiers) for our fall haunted attractions season. Each year during September and October, our cider mill transforms into a hub of thrilling, spine-chilling entertainment, hosting a variety of haunted experiences for guests of all ages. As a Haunt Associate, you will be the first friendly face guests meet — selling tickets, answering questions, and setting the tone for a great night.
This is a temporary, seasonal position ideal for individuals who enjoy guest service, are comfortable handling cash and card transactions, and want to be part of the excitement of the Halloween season.
Responsibilities and Duties
Greet guests and provide friendly, efficient service at the ticket booth
Accurately process ticket sales and guest transactions via cash, credit, or point-of-sale system
Verify and account for the cash drawer at the start and end of each shift
Explain attraction options, pricing, timing, and policies to guests
Manage line flow and communicate wait times to guests
Distribute wristbands, tickets, maps, or other guest materials as required
Address guest questions or concerns, escalating to a supervisor when necessary
Maintain a clean and organized ticket booth area
Communicate attraction closures, delays, or capacity limits to guests and staff
Follow all cash-handling and point-of-sale procedures
Education, Skills & Knowledge
Must be 16 years of age or older
Basic math skills and comfort handling cash and card transactions
Prior cashier, retail, or guest-service experience preferred
Friendly, outgoing, and guest-focused attitude
Comfortable using a point-of-sale system; basic computer skills
Ability to commit to the full September–October season, including all Friday, Saturday, and Sunday evenings
Reliable, punctual, and professional — attendance is critical to our team's success
Ability to stand for extended periods in an outdoor ticket booth environment
Working Conditions
Work primarily outdoors in a ticket booth structure, exposed to varying fall weather conditions
Ability to stand for extended periods throughout each shift
Comfort handling cash and card transactions in a fast-paced, guest-facing environment
Occasional exposure to nighttime and low-light conditions
Availability Requirements
Candidates must be available to work every Friday, Saturday, and Sunday evening throughout the entire September and October season. Shifts will run from early evening through late-night hours. Specific shift times will be communicated prior to the season start. Attendance at mandatory pre-season training (typically held in late August or early September) is also required.
Be a team player and adhere to the Blake Family Mission Statement “Growing Good Times and Memories for Every Generation” and embody our core values:
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Whatever it takes
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Help each other be successful
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Accountable to one another
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Treat customers like guests in our homes and employees like family
Additional Duties:
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisors.