About the role
Salary: £26,477 a year
(FTE)
Do you have experience working in healthcare and enjoy providing excellent administrative support that plays an important part in the patient journey? We're looking for someone who is highly organised, confident when interacting with people and comfortable using IT systems such as Excel, Word and Outlook.
Liaising with health and care professionals, practice teams, patient and carers supporting collaborative working across Canterbury
Provide administrative support to the weekly MDT and other meetings
Provide simple reception services alongside other aspects of the role, including checking patients in for appointments and answering basic queries
Provide administrative support to the home visiting team, including coordinating visits, liaising with practices, patients, secondary care and community services
Working closely with PCN teams and the wider Care Coordinator team
Providing a direct link between care homes, practices and PCN teams
Liaising with practices to support in the delivery of the enhanced access contract
Support delivery of QOF, incentive schemes, IIF and other quality or cost effectiveness initiatives
Cover for the rest of the care coordinator team during periods of absence and increased workload, e.g. seasonal vaccine campaigns
The Care Coordinator Team is primarily responsible for supporting the Canterbury PCNs in the collaborative delivery of services and supporting the care for cohorts of patients. The main focus of the role will be on coordinating the care of identified cohorts of patients and ensuring PCN services are delivered effectively. The Care Coordinator might be required to liaise with patients and, if appropriate, their carers, before or after the patients consultation with a clinician or other healthcare professional. You might also be given a caseload of identified patients and be required to ensure that their changing needs are addressed by taking into account local priorities, health inequalities and/or population health management risk stratification.