About the role
Pay: $15.00 to $18.00 per hour
Description
Full-Time | CMA Toyota & Chevrolet of Martinsburg
Pay: $15.00 - $18.00 per hour
Be the First Impression of Our Dealership
CMA Toyota & Chevrolet of Martinsburg is seeking a friendly, professional, and customer-focused Automotive Receptionist to join our team. If you enjoy helping people, thrive in a fast-paced environment, and have strong communication skills, this could be the perfect opportunity to start or grow your career in the automotive industry
.
What You'll Do
Welcome customers and guests with a professional and friendly attitude
Answer and direct a high volume of incoming phone calls
Assist customers in connecting with the appropriate sales, service, parts, or administrative team member
Provide exceptional customer service both in person and over the phone
Support general administrative and clerical duties
Maintain accurate customer information and data entry
Assist with dealership communications, scheduling, and customer follow-up
Help create a positive customer experience from arrival to departure
Requirements
What We're Looking For
Customer service, receptionist, front desk, hospitality, retail, or administrative experience preferred
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional phone etiquette and interpersonal skills
Ability to remain calm and courteous during busy periods
Basic computer skills including Microsoft Office, email, and data entry
Ability to learn dealership software and phone systems
Reliable attendance and a strong work ethic
Positive attitude and team-first mindset
High School Diploma or equivalent preferred
Benefits
Medical, Dental & Vision Insurance
Employee Stock Ownership Plan (ESOP)
Paid Time Off (PTO)
Paid Holidays
Employee Vehicle Purchase Program
Employee Parts & Service Discounts
401(k) Retirement Savings Plan
Company-Paid Life Insurance
Career Growth Opportunities Within CMA
Why Join CMA?
At Carter Myers Automotive, we're proud to be an employee-owned company. Through our ESOP, eligible associates share in the success of the business while building long-term financial security. Whether you're beginning your career or looking for a new opportunity, CMA offers training, advancement opportunities, and a supportive team environment.