About the role
Overview
Patient Coordinator (Front Office Receptionist)
Have you had a positive impact on someone’s life today? Do you enjoy bringing smiles to children and their families?
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
What we provide to you as a CHOICE teammate:
Care for your wellbeing and work-life balance
Career development
Professional and personal growth
Experienced leadership support
- Fun and supportive team dynamic with events and celebrations
- Excellent compensation and comprehensive benefit package
Summary
Patient Coordinato
r (Front Office Receptionist)
Schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.
Responsibilities
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
Collect and process payments
When we receive authorizations back in the mail imports and calls parents
Schedules treatment appointments and recall appointments
Confirms treatment appointments
Takes calls throughout the day
Process No Show Reports
Schedules patients from ASAP List
Checks patients in and out
Verifies info on file
Verifies eligibility with insurance
Calls patients when past 10 mins
Confirms observation appointments
Schedules observation appointments
- Works on daily sign in sheet
- Scans in NPP, and enters it in the system
- Regular, predictable attendance is required
- Ability to get along and work effectively with others
Qualifications
Education and/or Experience
- High school diploma or equivalent
- 6+ months of healthcare/dental front office experience is preferred
- Bilingual in Spanish is preferred