About the role

CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS!

Location: 9929 Race Track Road, Tampa, FL 33626

Grow and advance your career at our industry-leading company, recognized for the last 7 years as the winner of
" Best Places to Work in Collections”.

At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼

At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.

We offer industry-leading bonus structures and benefits!

Job description

Collections Representative Responsibilities

Handle inbound and outbound calls for past-due accounts.
Keeping track of all accounts in your route
Negotiate outstanding debts.
Planning a course of action to recover outstanding payments.
Handle questions and complaints.
Adhere to all local, state, and federal laws governing the debt collection industry.

Collections Agent Qualifications

Excellent written and verbal communication skills.
Ability to prioritize and multitask.
Basic math and computer literacy skills.
Professionalism and the ability to build rapport with consumers.
Foster teamwork and cooperation.
Preferred: previous experience in debt collection, outbound call center, telemarketing, or other related fields.
Successfully pass a background check.
Job Type: Full-time

Collections Representative Compensation

Individual & Team bonuses each month!
Additional quarterly, bi-annual, and annual Incentives
Additional retention and referral bonuses
A comprehensive paid training program

Benefits

Medical Insurance (United Healthcare)

Dental Coverage (United Healthcare)

Vision Plan (United Healthcare)

Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)

Voluntary Life Short Term/Long Term Disability Coverage

Paid Vacation, Personal, Bereavement, and Holidays

Referral program

Daily Pay / PNC EarnedIt

Employee Discount Life Mart

Professional Development Grant Program

Employee Assistance Program

Physical setting

Call center.

9929 Race Track Road, Tampa, FL 33626

Schedule

8-hour shift

Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.

No nights / No weekends

Supplemental pay types

Monthly Bonus Pay

Ability to commute/relocate

9929 Race Track Road Tampa, FL 33626

Must have the ability to work in office full time (No hybrid or work from home)

Must have reliable transportation

Application Question(s)

Are you willing to undergo a background check, in accordance with local law and regulations?

Education

High school or equivalent (Preferred)

Experience

3rd party collection: 1 year required

Work setting