About the role
Description
- Job Title: Banquets and Catering Server
- Job Code: 542100
- Department: Food & Beverage/Banquets
- Reports to: Banquet Captain/Banquets Manager/Food & Beverage Manager
- Employment Type: [Full-time / Part-time / On-Call]
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Job Summary
- Banquets and Catering Servers deliver exceptional service during private events, weddings, corporate functions, and other special occasions. They thrive in a fast-paced, team-oriented environment and are committed to providing outstanding guest experiences.
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- Key Responsibilities: Prepare banquet rooms or event spaces according to event orders (tables, linens, place settings, decorations).
- Greet guests courteously and assist with seating as needed.
- Serve food and beverages in a timely, efficient, and professional manner during plated, buffet, or cocktail-style events.
- Refill beverages, clear dishes, and reset tables as required.
- Maintain cleanliness and organization of event areas before, during, and after events.
- Follow instructions from the Banquet Captain or Event Manager regarding event flow and service expectations.
- Communicate effectively with kitchen staff and fellow servers to ensure smooth service.
- Set up and break down banquet and catering equipment (chafing dishes, beverage stations, etc.).
- Handle guest requests or concerns promptly and professionally.
- Adhere to all food safety, sanitation, and alcohol service regulations.
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- Qualifications: Previous banquet, catering, or restaurant server experience preferred.
- Strong communication and teamwork skills.
- Ability to follow detailed instructions and adapt to changing event needs.
- Comfortable working in a high-paced, dynamic environment.
- Flexible schedule, including evenings, weekends, and holidays.
- [If applicable] Valid food handler’s or alcohol service certification.
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- Physical Requirements: Ability to stand and walk for extended periods.
- Lift and carry trays, chairs, or equipment up to 40 lbs.
- Bend, stoop, and reach frequently throughout the shift.
- Working Conditions: Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
- Ability to stand and walk for extended periods and lift up to 50 pounds.
- This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
- Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.