About the role
Description
Housekeeper (Room Attendant) 402135
- Department: Rooms
- Reports To: Executive Housekeeper
- FLSA: Non-Exempt
- Job Summary: The Hotel Housekeeper is responsible for maintaining cleanliness and orderliness in guest rooms, public areas, and back-of-house spaces. The role ensures that all guests have a pleasant and comfortable stay by providing them with a clean and welcoming environment.
- Essential Duties and Responsibilities: Clean and maintain guest rooms, including making beds, dusting, vacuuming, and replenishing linens and toiletries.
- Clean and maintain bathrooms, including toilets, showers, mirrors, and floors.
- Restock supplies such as towels, soaps, and tissues in guest rooms and public restrooms.
- Report any maintenance issues, safety hazards, or lost-and-found items to the Housekeeping Manager.
- Follow hotel security protocols and ensure the safety and privacy of guests.
- Perform general cleaning tasks in public areas, such as lobbies, corridors, and stairwells.
- Respond to guest requests in a timely and professional manner.
- Adhere to the hotel's standards for cleanliness and guest satisfaction.
- Qualifications: High school diploma or equivalent is preferred.
- Previous experience in housekeeping or a related field is preferred but not required.
- Ability to work independently and as part of a team.
- Strong attention to detail and time management skills.
- Basic understanding of cleaning supplies and equipment.
- Work Environment: This job operates in a hotel environment. This role routinely uses standard cleaning supplies and equipment.
- The noise level in the work environment is usually moderate.
Requirements
- Physical Requirements: Must be able to stand, walk, and move throughout the hotel property for the majority of the work shift.
- Must be able to lift, carry, push, or pull up to 25 pounds frequently and up to 50 pounds occasionally.
- Must be able to reach, bend, stoop, and kneel frequently.