About the role
Description
Primary Job Duties
- Responsible for room setups for events per layout on banquet order
- Resetting all banquet rooms and areas to the default setting
- Maintain appropriate food levels on group buffets, platters, drink stations, etc.
- Assisting with delivering the best possible experience for group clients and notifying Management immediately if assistance is needed
- Greeting and communicating with guests and answering basic group related questions
- Maintain cleanliness and organization in the event area throughout the event
- Assist servers by delivering food and non-alcoholic beverages to guests
- Assist as needed in other areas as requested by a lead or manager
- Maintain uniform standards and a professional appearance
Requirements
Physical Requirements
- Standing for long periods of time with frequent bending and turning
- Must be able to lift 40 lbs
- Must be comfortable climbing on a ladder
- Must be able to communicate with guests and accept and deliver drink orders
Special Requirements
- Must be at least 16 years old (18 yrs old to serve alcohol with valid TABC)
- Must possess a valid Food Handler’s Certificate or other similar license per local code
- Obtain training certification per company policy
Standard Company Expectations
- Goes beyond the normal expectations without compromising the company mission, vision and values.
- Demonstrates the ability to be courteous and accountable in all situations.
- Responding to guests’ special requests in a courteous and accountable fashion.
- Monitors the consistency of the product provided to all guests.
- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
- Cooperates with all team members when assigned additional tasks and listens to others with compassion.
- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
- Maintains uniform standards.
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.