About the role
Salary: £33677.00 to £40996.00
We are seeking a motivated Team Leader to join the Surgery directorate. The post holder will support the Service Manager and Operations Manager in delivering high-quality, efficient clinical administrative services and in the effective management of patient pathways and administrative team.
Monitor performance against local and national KPIs, escalating any capacity or operational bottlenecks to the Service Manager.
Oversee administrative processes (such as patient bookings, tracking pathways, clinic coordination, or data entry) to ensure data accuracy and compliance with Trust policies.
To provide practical support and advice in addressing day to day issues and problems within the directorate.
To line manage members of the administration teams they work with, providing them with strong and clear leadership to ensure they are working effectively, efficiently and productively.
To work in conjunction with the directorate bookings and administrative teams.
To provide a comprehensive service to the Consultants and their team, ensuring Trust standards are adhered to in relation to all documentation and data entry concerning patient appointments and treatment.
To lead on the development of competencies, protocols and procedures to ensure a highly efficient and smooth-running services, ensuring appropriate documentation, standard setting, monitoring and communication systems are in place.
Responsible for monitoring, managing and reporting on leave in line with Trust systems and procedures.
To performance manage staff where appropriate.
Undertake and lead on recruitment and selection of new staff in line with Trust systems and policy.
To be responsible for ensuring that staff comply with all Trust policies and procedures
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.