About the role
Compensation: $20.00 - $27.00
About Porch Light Health
Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT), Methadone treatment, and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate
Patient Care Coordinator Medical Assistant
to join our growing team in a fast-paced, dynamic medical setting.
Responsibilities and Duties
- As a Medical Assistant at Porch Light Health, you will be expected to perform a combination of
- clinical and administrative tasks
to support both our medical team and our patients. Specific responsibilities include, but are not limited to:
Booking and Rescheduling Appointments
Coordinate with patients to schedule and reschedule appointments efficiently.
Managing Prior Authorizations
Submit and track insurance prior authorizations to ensure timely treatment for patients.
Patient Monitoring and Communication
Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.
Insurance Liaison
Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care.
Provider Communication
Maintain respectful and professional communication with providers and other medical staff.
Clinic Administration
Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation.
Clinic Operations
Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently.
Patient Education and Support
Guide patients through paperwork, contracts, and medical protocols related to addiction treatment.
Qualifications and Skills
The ideal candidate will possess the following qualifications and skills:
Certified Medical Assistant (CMA)
○ Registered Medical Assistant (RMA) or other relevant certification is also acceptable.
Phlebotomy Experience
○ Phlebotomy skills are highly desirable.
Proficiency in Google Suite
○ Comfortable using Google Docs, Sheets, and other Google applications.
Experience with EMR Systems
○ Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year).
Ability to Navigate Multiple Patient Medical Record Platforms
○ Capable of learning and adapting to various patient management systems.
Strong Communication Skills
○ Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner.
Time Management Skills
○ Ability to prioritize tasks and manage time effectively in a busy clinic setting.
Dependability and Reliability
○ Must be reliable, punctual, and willing to travel to multiple rural locations as needed.
Transportation
○ Reliable transportation is required for travel between clinic locations.
Job Requirements
Education
○ High school diploma or equivalent.
○ Certified Medical Assistant (CMA), or equivalent certification.
Experience
- ○ At least 1 year of experience with EMR systems is preferred.
- ○ Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus.
- ○Valid Driver's License
Schedule
8 hour shift, Tues-Saturday
Work setting
In-person- Pueblo Clinic and Mobile Unit
Pueblo Mobile Units Locations: Las Animas, Walsenburg, Canon City, Trinidad, La Junta
Education
High school or equivalent
Medical Assistant Certification
Job Type
Full-Time Hours:
40 hours per week, Tues-Saturday
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Pay
$22-27/hr. (based on education, experience, and location)
Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.