About the role
A slot performance supervisor supervises all repairs, modifications, and preventive maintenance to ensure maximum performance and condition of all slot machines. This includes special projects and overhauling machines.
- Supervises and directs the daily operations of the department in accordance with established policies and procedures.
- Administers approved changes within the department relating to personnel, hiring, promotions, demotions, and discharges policies and procedures, subject to the Slot Performance Manager and Slot Director’s approval.
- Establishes required training programs for all slot technicians.
- Maintains open lines of communications as well as counsel.
- Guides and instructs slot technicians to obtain maximum efficiency.
- Maintains a close liaison with vendors regarding problem areas with machines and conversions when required.
- Monitors all slot overhaul maintenance programs and assure all personnel use proper procedures.
- Monitors slot repair parts inventory and expenditures.
- Performs all other duties as requested by the Slot Performance Manager and Slot Director.
- Conducts self always in a manner that reflects positively on Harrah’s and encourages others to do the same.
- Spends time interviewing, training, and selecting employees.
- Conducts Performance Reviews
- Makes or recommends wage increases and promotions.
- Provides for safety and security.
- Handles employees' complaints or grievances.
- Recommends disciplinary action or disciplines employees.
- Monitors legal compliance with federal, state, and gaming laws.
- Minimum of five (5) years of actual technical experience.
- Minimum of three (3) years direct supervision with progressively increasing levels of responsibility authority in the slot repair department.
- Must be at least 21 years of age.
- Must have a working knowledge of all the various types of slot machines, change machines, coin wrappers, and any other equipment associated with slot repair.
- High school graduate or equivalent required.
- Must possess good communication and customer service skills.
- Must be willing to work any day of the week and any shift.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed appearance.
ADDITIONAL REQUIREMENTS
- Must have the ability to work on integrated circuits, computers, coin rollers and sorters, test equipment and install/repair S.D.S. (slot data system), plus a fundamental knowledge of electronics.
- Must be able to stand, stoop, and bend.
- Must be able to push and lift weight up to 100 pounds.
- Must be able to see small objects in poorly lighted areas.
- Must possess coordination and manual dexterity to work with power saws, etc.
- Must be able to continuously maneuver around casino/hotel as needed.
- Must be able to speak, read, write, and understand English.
- Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.
Salary: $68k per year, depending on experience
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.