About the role
JOB OVERVIEW
This position, reporting to the Director, Enterprise Pricing Strategy, is responsible for leading and project managing the implementation of Henry Schein's modern pricing platform (MPP) and driving execution of the broader enterprise pricing transformation. The role converts the enterprise pricing vision and roadmap into coordinated plans, architecture decisions, business requirements, and delivery outcomes across Pricing, Sales, Finance, Product, Enterprise Operations, and Technology.
The Senior Manager will serve as a key project manager and integration leader across the MPP ecosystem, ensuring that data design, data architecture, master data, and interfaces with adjacent platforms, including Vistex Chargebacks, Vistex Rebates, and Databricks, are scalable, controlled, and designed to operate seamlessly. The role will partner with MPP product owners to prioritize enhancements and releases based on business value, risk, dependencies, adoption needs, and implementation capacity.
This position will also lead core transformation disciplines, including governance, change management, training, testing, readiness, adoption, and value realization. Working closely with the Henry Schein lead transformation TSM, the role will maintain enterprise-wide visibility to milestones, dependencies, decisions, risks, and outcomes. The position is expected to build broad enterprise pricing, technology, and leadership capability and assume increasing responsibility as the pricing function evolves.
KEY RESPONSIBILITIES
Own hands-on configuration and build oversight for the MPP platform, translating approved designs into working pricing rules, workflows, and system logic in partnership with the SI
Own project management of the MPP implementation, leading integrated planning and day-to-day execution and translating strategy into an actionable roadmap with clear milestones, owners, dependencies, resources, and success measures
Govern business data and solution architecture decisions for the pricing ecosystem, including:
Defining business data requirements, canonical data models, master-data ownership, data quality standards, lineage, controls, and reconciliation needs
Translating business processes into scalable integration requirements across MPP, Vistex Chargebacks, Vistex Rebates, Databricks, ERP, CRM, e-commerce, and downstream reporting platforms
Partnering with Technology, Data, Security, and vendor teams to ensure interfaces, data flows, access controls, performance, and support models meet enterprise requirements
Support MPP product owners in managing and prioritizing the enhancement backlog and release plan using business value, customer and TSM impact, risk, control requirements, architectural dependencies, and delivery effort
Lead future-state process and operating-model design, including roles, decision rights, approval workflows, governance, service levels, controls, and ownership across Pricing and adjacent functions
Coordinate business requirements, user stories, acceptance criteria, data migration and validation, end-to-end testing, user acceptance testing, cutover, release readiness, hypercare, and transition to steady-state support
Lead organizational change management, stakeholder impact assessments, communications, engagement, and readiness activities to drive understanding, adoption, and sustained behavior change
Design and execute role-based training and enablement, including curricula, job aids, train-the-trainer programs, super-user networks, office hours, and post-launch reinforcement
Partner closely with the lead transformation TSM to maintain enterprise visibility, align cross-program dependencies, and provide clear executive-level reporting on roadmap progress, decisions, risks, readiness, adoption, and value
Establish disciplined program governance and delivery controls, including:
Maintaining integrated plans, risk/assumption/issue/dependency logs, decision logs, dependency maps, change controls, and readiness criteria; proactively escalating issues with recommended actions
Managing system integrator and vendor performance, deliverables, resources, budget, scope, and quality in partnership with Procurement, Finance, Technology, and program leadership, serving as the primary point of contact for day-to-day SI issue resolution and escalation
Facilitating design forums and governance decisions, documenting outcomes and accountable owners, and ensuring timely follow-through across workstreams
Define and track delivery, adoption, service, data-quality, and financial-value KPIs, including the MPP business case (cost, benefit realization, and ROI); partner with Finance and business leaders to validate benefits and drive continuous improvement
Build reusable pricing transformation capabilities, documentation, standards, and talent; coach team members and progressively assume broader ownership for enterprise pricing strategy, architecture, governance, and platform performance
Own the post-launch enhancement roadmap and continuous improvement cadence for MPP, prioritizing future releases based on adoption feedback, value realization, and evolving business needs
SPECIFIC KNOWLEDGE & SKILLS
Strong experience leading enterprise transformation and complex technology-enabled business programs, with disciplined product, program, and project management practices
Working knowledge of B2B pricing processes and commercial capabilities, including price setting, segmentation, agreements, rebates, chargebacks, approvals, and price execution
Experience translating business strategy and process requirements into data and solution architecture, including master data, data quality, lineage, controls, and reconciliation
Experience with enterprise integrations, APIs, ETL/ELT, data lakes or lakehouses, and analytics platforms, SQL, and delivery tools such as Jira and Confluence; experience with Databricks, Vistex, SAP or other ERP platforms, or modern pricing platforms such as PROS, Vendavo, or Zilliant is a plus
Demonstrated experience managing systems integrators or implementation partners on large-scale enterprise platform builds, including deliverable oversight and vendor accountability
Familiarity with distribution or healthcare industry pricing dynamics (e.g., rebates, chargebacks, group purchasing organizations) is a plus
Strong product management capability, including roadmap development, backlog prioritization, user stories, release planning, and Agile delivery methods
Experience across the full implementation lifecycle, including requirements, configuration, data migration, testing, cutover, hypercare, and operational support
Demonstrated change management and adult-learning capability, including stakeholder analysis, communications, training, readiness, adoption, and reinforcement
Strong governance, risk, issue, dependency, vendor, budget, and scope management skills in a complex matrixed environment
Strong analytical and financial acumen, with the ability to define KPIs, evaluate tradeoffs, validate benefits, and connect platform outcomes to revenue, margin, productivity, and customer experience
Excellent executive communication, facilitation, and influencing skills, with the ability to align business, technology, data, and vendor stakeholders around clear decisions and outcomes
GENERAL SKILLS & COMPETENCIES
Excellent people leadership skills and ability to attract, retain, motivate, develop, mentor, and coach team members for high performance
Excellent verbal and written communication skills and ability to resolve disputes effectively
Excellent presentation, facilitation, and executive storytelling skills
Strong independent decision-making, analysis, and problem-solving skills
Understand, interpret, and act on financial information and external trends that contribute to business profitability
Plan and manage complex programs; understand available resources, develop timelines and budgets, and assign clear areas of responsibility
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