About the role
Overview
$21.00 - $23/hr + Sales Spiffs | Full-Time | Reports to the General Manager
Can you lead a crew, wow a driver, and close the sale? LubeZone is looking for an
Assistant Manager
who loves the fast pace of a busy shop and knows how to turn a 30 minute oil change into a bigger ticket. If you've crushed sales numbers before, this is where that talent pays off.
Your Pay
$21.00 - $23.00 per hour base pay
Sales spiffs on top of your base: earn extra on the services and add-ons you sell. Strong sellers can make $10.00 more per hour on top of base rate
Responsibilities
What You'll Do
Lead your shift
direct and support teammates so every service meets LubeZone standards and policies
Drive sales
talk with drivers and fleet customers about recommended services, provide accurate quotes, and grow the average ticket the right way, with honest recommendations
Build customer relationships
greet drivers, keep wait times short, and resolve customer concerns and complaints on the spot
Back up the General Manager
step in to run the location when the General Manager is away
Keep the schedule covered
help build work schedules and track paid time off and absences so the bays are always staffed
Keep it safe and clean: maintain a safe, respectful, and healthy work environment, and report safety incidents right away
Handle the details
support inventory, stocking, work order accuracy, and end-of-shift wrap-up
Pitch in on the floor: jump in on services when the bays get busy
Perform other duties as assigned
Hands on Training: training 30 days for technician and sales
Qualifications
What You Need
- High school diploma or equivalent
- 1+ years in a supervisor, shift lead, or assistant manager role in retail, automotive service, quick lube, or a similar fast-paced customer business
- A proven record in sales: hitting goals, upselling, or growing average tickets
- Strong communication skills and the ability to calmly resolve customer problems and complaints
- Good troubleshooting and problem-solving skills
- Comfortable working in a shop environment and ready to jump in on the floor when it's busy
Bonus Points
- Experience with class 6, 7, and 8 semi-truck maintenance or lubrication
- Background in truck stops, fleet service, or heavy-duty parts and service sales
- Experience with scheduling, inventory, or point-of-sale systems
Benefits
The Perks
Health, dental, and vision insurance
401(k) with company match
Life and disability insurance
Paid time off
Employee assistance program
Performance Incentive Plan plus sales spiffs
Room to grow into a General Manager role as LubeZone expands
Posted Salary Range
USD $21.00 - USD $23.00 /Hr.