Commercial Maintenance Technician

Commercial Maintenance Technician
Position Summary
The Commercial Maintenance Technician is responsible for the day-to-day maintenance, repair, and general upkeep of a portfolio of commercial properties, including office, retail, industrial, and mixed-use assets. This position performs preventative maintenance, responds to tenant service requests, completes building repairs, and assists with maintaining building systems to ensure safe, clean, and efficient operations. The Commercial Maintenance Technician works closely with the Building Engineer, Property Managers, vendors, and tenants to provide exceptional service and preserve the value of company-managed assets
Essential Duties and Responsibilities
Building Maintenance & Repairs
Perform routine maintenance and repairs at assigned commercial properties.
Troubleshoot, diagnose, and repair building systems and equipment.
Complete preventative maintenance tasks according to established schedules.
Perform repairs including:
Plumbing fixtures and piping
Electrical fixtures and minor electrical repairs
HVAC preventative maintenance and minor repairs
Doors, locks, and hardware
Drywall, painting, and carpentry
Ceiling tiles and flooring
Windows and glazing
Roofing repairs (minor)
Concrete, sidewalks, and parking lot maintenance
Maintain common areas, mechanical rooms, storage areas, and exterior building appearance.
Replace lighting, filters, belts, batteries, and other routine maintenance items
Tenant Service
Respond promptly to tenant maintenance requests and work orders.
Communicate professionally with tenants regarding repairs and project status.
Coordinate access to tenant spaces while minimizing disruption to business operations.
Deliver excellent customer service while maintaining professionalism and safety
Preventative Maintenance
Perform scheduled inspections of building systems and equipment.
Maintain preventative maintenance logs and documentation.
Identify potential maintenance issues before they become major repairs.
Report deferred maintenance and capital improvement needs to the Building Engineer or Property Manager
Building Systems
Assist with the operation and maintenance of:
HVAC systems
Plumbing systems
Electrical systems
Fire and life safety systems
Building automation systems (BAS)
Elevators
Irrigation systems
Access control and security systems
Generators (where applicable)
Report any abnormal system conditions immediately
Property Inspections
Conduct routine inspections of commercial properties.
Identify safety hazards, maintenance deficiencies, and building concerns.
Assist with correcting deficiencies in a timely manner.
Ensure properties maintain a professional appearance
Vendor Coordination
Assist contractors and vendors performing work on-site.
Verify work areas are prepared for scheduled projects.
Monitor vendor work and report concerns to the Building Engineer or Property Manager.
Maintain positive working relationships with vendors and contractors
Safety & Compliance
Follow OSHA regulations and all company safety policies.
Wear required personal protective equipment (PPE).
Maintain clean, organized, and safe work areas.
Assist with emergency building response as needed.
Participate in safety meetings and required training.
Qualifications
Education & Experience
High School Diploma or GED required.
Minimum three (3) years of commercial building maintenance, facilities maintenance, or related experience preferred.
Experience working with commercial building systems preferred
Knowledge & Skills
Working knowledge of:
HVAC systems
Plumbing systems
Electrical systems
Commercial building maintenance
General carpentry
Drywall repair and painting
Preventative maintenance practices
Basic mechanical troubleshooting
Additional skills include:
Strong problem-solving abilities.
Excellent customer service and communication skills.
Ability to prioritize multiple work orders and tasks.
Basic computer skills and ability to utilize work order software.
Ability to work independently with minimal supervision.
Technical Knowledge & Industry Experience
Experience utilizing Yardi Voyager work orders or similar computerized maintenance management systems (CMMS).
Working knowledge of commercial property operations and preventative maintenance best practices.
Familiarity with OSHA regulations and safe work practices.
Basic understanding of commercial building codes and fire/life safety systems.
Ability to maintain accurate maintenance records and complete work order documentation.
Core Competencies
Strong customer service orientation.
Reliable and dependable with excellent attendance.
Positive attitude and professional appearance.
Strong organizational and time management skills.
Ability to work independently while collaborating effectively with property management teams.
Commitment to safety, quality workmanship, and continuous improvement.
Certifications Preferred
EPA Universal Certification
OSHA 10 Certification
HVAC Certification
Forklift Certification (where applicable)
First Aid/CPR Certification
Key Performance Indicators (KPIs)
Work order completion time.
Preventative maintenance completion rates.
Tenant satisfaction.
Property inspection results.
Response time to maintenance requests.
Safety compliance.
Quality of completed repairs
Physical Requirements
Frequently walk commercial properties, including stairs and rooftops.
Ability to climb ladders and work from elevated surfaces.
Lift and carry up to 75 pounds.
Frequently bend, kneel, stoop, crawl, and reach overhead.
Work indoors and outdoors in varying weather conditions.
Ability to travel between properties as needed.
Disclaimer
This job description is intended to describe the general nature and level of work performed by team members assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the position. Duties and responsibilities may change at any time, with or without notice, based on business needs.

About Meritus Property Group

Meritus is comprised of a committed team of commercial and multi-family management professionals that take great pride in being stewards of the built environment, operating assets efficiently, and providing an outstanding tenant experience.