About the role
Pay: $18.00 to $18.00 per hour
Description
Please Note: Our call center cannot provide application status updates and does not have access to recruiting information. Due to the number of applications we receive, we respectfully ask that applicants do not call regarding their application status. If your experience matches our hiring needs, our recruiting team will contact you directly.
Plumbing Service Technician Development Program (16-Week Training Program)
Metro Plumbing, Heating & Air – Chattanooga, TN
Build a career in a modern, high-demand skilled trade.
Metro Plumbing, Heating & Air is hiring for our
Plumbing Service Technician Development Program
, a structured 16-week training program designed for individuals who want to become professional residential plumbing service technicians.
This is not a construction plumbing role and not a traditional apprenticeship.
This program is designed to develop customer-focused service professionals who can diagnose residential plumbing issues, communicate clearly with homeowners, and confidently recommend solutions.
Our technicians use modern tools, technology, tablets, diagnostic equipment, and hands-on field training while working directly alongside experienced service professionals.
A Sales & Customer Communication Focused Program
This is not a “behind-the-scenes” plumbing role.
This program heavily focuses on:
Customer communication
Building trust with homeowners
Explaining plumbing issues clearly
Presenting repair and replacement options
Professional sales conversations
Helping customers make confident decisions
At Metro Plumbing, Heating & Air, our technicians are expected to do more than fix plumbing problems.
They must also:
Communicate professionally
Educate homeowners
Present solutions confidently
Handle pricing conversations comfortably
Deliver a high-level customer experience
Because of this, individuals uncomfortable with customer interaction or sales conversations may struggle in this role.
What You Will Learn
During the program, you will learn:
Residential plumbing fundamentals
Plumbing diagnostics and troubleshooting
Modern residential water systems
How to communicate professionally with customers
How to explain plumbing issues in simple terms
How to present repair and replacement options
How to build trust and confidence with homeowners
Hands-on field experience through ride-along training
Most training takes place in the field alongside experienced technicians, with limited classroom instruction.
Successful participants will transition into a
Plumbing Service Technician
role with our company.
Program Structure
The program runs in scheduled cohorts approximately every 16 weeks.
Applicants may be selected for the next available class or contacted for future openings.
Who We’re Looking For
This opportunity is ideal for individuals who:
Communicate confidently and professionally
Enjoy working with people
Are comfortable learning sales conversations
Enjoy problem-solving
Want a long-term career with advancement opportunities
Are coachable, dependable, and motivated
Enjoy hands-on work in a fast-moving environment
This Program May Not Be a Good Fit If You
Prefer little customer interaction
Dislike sales conversations
Are uncomfortable discussing pricing or recommendations
Want a low-accountability environment
Are looking for a short-term job instead of a career
Requirements
Valid driver’s license
Clean background and MVR
Strong work ethic and positive attitude
Ability to learn quickly and follow direction
Ability to lift tools and work in residential environments
Why Metro Plumbing, Heating & Air
Paid training program
Clear advancement opportunities
Structured technician development
Modern residential service environment
Supportive leadership and team culture
Merit-based growth opportunities
Stable, established Chattanooga-area company
Professional branding, vehicles, tools, and technology
Start Building Your Career
Apply today
Please Note:
Our call center cannot provide application status updates and does not have access to recruiting information. Due to the number of applications we receive, we respectfully ask that applicants do not call regarding their application status. If your experience matches our hiring needs, our recruiting team will contact you directly.
Requirements
Valid driver’s license Clean background and MVR Positive attitude and strong work ethic Ability to learn quickly and follow instructions Ability to lift tools and work outdoors