About the role
Compensation: $27.59 -$33.27 per hour
Essential Duties:
- Manage the alumni inbox and respond to inquiries or route requests appropriately
- Coordinate logistics for national alumni events, networking receptions, webinars, volunteer
- activities, and convenings
- Secure venues, manage contracts, registration platforms, RSVP tracking, nametags, event
- materials, travel logistics , and vendor coordination
- Maintain event participant profiles, attendance records, post-event reports, surveys, and debrief documentation
- Coordinate volunteer engagement including speakers, panelists, application reviewers,
- mentors, video thank-you participants, and ambassadors
- Maintain accurate alumni records in Blackbaud CRM including contact information,
- employment, graduation status, employer, industry, and communication preferences
- Perform ongoing data integrity audits and proactively update alumni records
- Develop alumni welcome and engagement kits and coordinate distribution
- Coordinate quarterly alumni newsletters and email marketing campaigns in partnership with
- Marketing while ensuring brand standards
Assist
- with marketing deliverables, mass donor relations communications, and cross-functional
- campaign execution
- Support Alumni Advisory Council meeting logistics , records, and communications
- Generate reports and dashboards on participation, volunteer engagement, communications,
- and alumni trends
- Collaborate with team to streamline data handoff between departments on a cyclical basis
Identify
- alumni success stories ('Where Are They Now') for stewardship and marketing
- Support fundraising and development initiatives by identifying engaged alumni prospects and
- maintaining constituent information
Maintain
confidentiality and represent Native Forward professionally
Perform other duties as assigned
Minimum Qualifications:
- Bachelor's degree in communications, nonprofit management, marketing, public relations,
- business, higher education, or related field preferred. Minimum of two years of experience
- coordinating events, alumni relations, constituent engagement, nonprofit administration,
- development, or customer relationship management. Experience with Blackbaud CRM or Raiser's
- Edge strongly preferred.
Knowledge, Abilities, Skills :
- Knowledge of American Indian History, culture, and Tribes.
- Knowledge of modern office practices, procedures, and equipment
- Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
- Ability to communicate effectively in the English language, both verbally and in writing.
- Ability to follow oral and written instructions.
- Ability to handle multiple priorities and meet deadlines
- Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with coworkers at all levels
- Ability to make solid decisions and exercise independent judgment.
- Ability to analyze situations and adopt appropriate courses of action.
- Ability to demonstrate excellence in everything and continually seek improvement in results
- Excellent oral and written communication and presentation skills. Demonstrated ability to simplify complex themes and activities into a short, compelling presentation or written piece
- Proficiency with office technology and information systems.
- High ethical standards, strict adherence to donor confidentiality, and genuine interest in developing authentic relationships.
- Ability to collaborate across departments.
Strong customer service and relationship building skills
.
Attention to detail and commitment to data accuracy.
Strong organizational skills