About the role
Salary: £25,272 a year
per annum
This post may close early due to sufficient amount of applications.
Provide comprehensive admin and reception support to Perioperative Services to support the delivery of safe, high-quality patient care. Act as a first point of contact for patients, relatives, and visitors within perioperative and admissions areas, responding in a professional, courteous, and sensitive manner. Communicate effectively with medical and nursing staff, GP's, and other departments to ensure timely and accurate information sharing. Receive patients into perioperative areas, recording attendance and updating patient details on Trakcare. Prepare, update, and distribute theatre operating lists, ensuring changes are communicated promptly to relevant teams. Collate, check, file, and upload perioperative documentation, maintaining accurate and complete patient healthcare records in line with Trust procedures. Answer incoming telephone calls, manage enquiries appropriately, and escalate complex issues when required. Maintain admin systems, ensuring data accuracy and confidentiality. Undertake general admin duties including email management, scanning, photocopying, and document control. Work under the direction of the Admin Team Lead and Service Manager to ensure continuity of admin cover across Perioperative Services, providing flexible support to other departments when required. Participate in relevant training and development and maintain high standards of professionalism, organisation, and patient-centred service delivery.
The Ward Clerk / Receptionist provides comprehensive administrative and reception support to Perioperative Services, including Theatre and Day Case Units, to support the delivery of safe, highquality, patientcentred care. The role acts as a key point of contact for patients, relatives, and clinical teams, ensuring efficient coordination of perioperative activity within a busy healthcare environment.