About the role
Pay: $12.34 to $12.34 per hour
Description The primary responsibility of the Mutuel Clerk is to assist guests with placing wagers on horse racing and sporting events from around the globe. All duties are to be performed in accordance with departmental property policies, practices and procedures.
Principal Duties & Responsibilities
Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
Stock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and clean
Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
Explain wagering rules, including betting lines and odds, and procedures to guests
Ensure the protection of customer’s rewards and adherence to credit lines
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity
Help patrons with withdrawals/deposits through pxp
Requirements
Performs other job-related duties as requested
Proof of eligibility to work in the United States
Education
High School Diploma or GED
Preferred
Work Experience
6+ Months of Prior Relevant Experience Guest Service and Cash-handling experience
Preferred
Additional Requirements
Work varied shifts, to include weekends and holidays Required
Knowledge, Skills and Abilities
Ability to work in and adapt to a dynamic and frequently changing environment
Working knowledge of sports
Proficient cash-handling and math skills
Basic computer and reservation software skills
Ability to effectively communicate in English, in both legible written and verbal forms
Ability to work under pressure
Ability to multi-task and work well in a fast paced, team-oriented environment
Basic knowledge of reservation and computer software to include Outlook, MS Word, Excel, and PowerPoint. As well as office equipment such as telephone, copier, POS, etc...
Excellent organizational skills to function effectively under time constraints and within established
deadlines, with particular attention to detail
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts