About the role
Description
Location: On-Site Boca Raton, FL
We are seeking an experienced Medical Insurance Collections Specialist to join our healthcare team. The ideal candidate will have strong knowledge of medical billing and insurance collections. This role is responsible for resolving outstanding insurance claims, following up on unpaid balances, and ensuring timely reimbursement from insurance carriers.
Responsibilities
Follow up on unpaid or denied medical insurance claims
Review and resolve claim rejections, denials, and underpayments
Communicate with insurance companies regarding claim status and appeals
Work aging reports and maintain collection goals
Verify patient insurance eligibility and benefits
Collaborate with billing, coding, and clinical staff to resolve account issues
Maintain compliance with HIPAA and payer regulations
Utilize telehealth billing knowledge to ensure proper claim submission and reimbursement
Work within eClinicalWorks for account review, documentation, and claim management
Requirements
Qualifications
Minimum 2 years of medical insurance collections experience
Knowledge of CPT, ICD-10, and insurance guidelines
Familiarity with Medicare, Medicaid, and commercial payers
Strong attention to detail and problem-solving skills
Excellent communication and organizational abilities
Ability to work independently and meet productivity goals
Benefits Competitive salary Paid time off and holidays Health insurance benefits Supportive team environment To Apply: Please submit your resume and a brief summary of your medical collections and telehealth experience.