About the role
Salary: £24,960 a year
Job title: Central Team Administrator Location: Carpenters Practice Salary: £24,960.00 Hours: 37.5 per week Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can
As a Central Team Administrator at Operose Health, you will be responsible for responding to patient queries, managing appointment requests, signposting patients to services, and maintaining patient records. Your role will involve emailing, scanning, coding clinical correspondence, processing prescription requests, and using information systems to support workflows. Essential skills include reception or customer care experience, excellent communication (spoken and written), and basic PC skills (Word, Excel, email). Experience in the NHS is welcome but not essential. Benefits include 27 days annual leave plus bank holidays, access to a bespoke learning system, car benefit scheme, cycle-to-work scheme, travel season ticket loans, and wellbeing services.
Job title: Central Team Administrator