About the role
Salary: £25,838 a year
Job Purpose
To provide comprehensive reception and administrative support within a busy GP practice, ensuring efficient handling of patient information, referrals, and communication systems. The role requires proficient use of EMIS Web and document management systems such as Docman. The job is across two practices.
Key Responsibilities
Patient Registration & Amendments
Register new patients onto EMIS Web
Process patient deductions and transfers
Update and amend patient demographic details (address, contact details, GP links)
Ensure accurate record-keeping in line with NHS guidelines
Document Management (Docman)
Process incoming clinical documents via Docman
Accurately code and allocate documents to relevant clinicians
Scan, upload, and file patient correspondence
Ensure documents are reviewed and actioned in a timely manner
Task Management
Manage and action tasks within EMIS Web
Assign tasks to appropriate clinicians or team members
Monitor outstanding tasks and ensure timely completion
Respond to internal task queries efficiently
Email & Communication Han
As a Receptionist at Operose Health, your primary role involves providing comprehensive administrative support within a busy GP practice. This includes handling patient information, referrals, and communication systems efficiently. Mastery of EMIS Web and document management systems like Docman is essential. The job spans two practices, and key responsibilities encompass patient registration, amendments, and maintaining accurate records according to NHS guidelines. Document management tasks include processing clinical documents, coding, and allocating them to relevant clinicians via Docman. You will also manage tasks within EMIS Web, assign them to appropriate staff, and ensure their timely completion. Additionally, you are expected to handle communication by monitoring shared practice emails, responding to inquiries, and maintaining professional and confidential communication. General administrative duties involve maintaining patient records, supporting prescription processes, and handling queries from patients and staff. Adherence to GDPR and NHS confidentiality guidelines is crucial.
Package Description: Job Purpose