About the role
Salary: £25,838 a year
Job title: Administrator Location: The Practice St Albans Salary: £25,838.00 Hours: 37.5 hours Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. ResourcefulCreative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. ExcellenceWe strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
As a valued member of the Operose Health team, your key duties will include processing referrals accurately and within required timescales, ensuring referrals are sent through the appropriate pathway and to the correct service, and processing and monitoring urgent and suspected cancer referrals. You will maintain accurate records, support referral audits and monitoring, handle Subject Access Requests (SARs) & Medical Records Process in accordance with practice procedures, and maintain confidentiality when handling sensitive patient information. Additionally, you will prepare and process patient letters and other practice correspondence, support clinicians and management with administrative letters, process incoming and outgoing correspondence, and summarize new patient medical records accurately. You will support the Practice Manager with day-to-day staffing administration, maintain relevant staff records, monitor mandatory training and staff compliance requirements, and support practice recall systems.
Job title: Administrator