Associate Manager

Lilly Pulitzer

Job Type: Regular

Brand Strategy

• Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
• Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.
• Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

The Associate Manager has the primary responsibility to support management in achieving Budgeted Net Sales for their respective store, provide an exceptional customer experience and embrace the brand positioning.  All management should uphold the Company Core Values and Core Leadership Qualities.

This is achieved through the following:

• Deliver an exceptional customer experience
• Protect the assets of the store
• Provide clear and concise communication skills with Store Manager, Assistant Store Manager, peers and store team.

Commitment to Company Core Values and Core Leadership Qualities

Share and lead in strong store culture consistent with the brand resulting in a positive and motivating atmosphere

Exhibit organizational and operational competencies

Participate and understand Division of Responsibilities

Delivering Results

Achieve or exceed Budgeted Net Sales

• Manage daily sales productivity through Daily Juice
• Drive business through utilization of KPI’s fostering team selling culture
• Support of store specific strategies

Customer Experience and Store Culture

Educate and reinforce the Lilly’s Resort Chic lifestyle

Build and cultivate effective relationships with the customer.

Embrace and implement the Lilly Pulitzer Selling Culture

Inspire others to deliver an exceptional in store experience consistent with company culture

Create an optimistic, high energy, team oriented, and sunny store atmosphere

Leadership

Inspire others positively

Win as a Team mentality

Demonstrate agility and flexibility

Clear and concise communication

Embrace, exhibit and uphold the company Core Values and Core Leadership Qualities

Talent and Team Development

Train and develop A+ Talent

• Coach and manage in the moment
• Provide team with actionable, regular and effective feedback
• Consistency in utilization of company training tools

Operations Excellence

Maintain inventory management systems

Participate in Division of Responsibility

Compliance with retail store and company policy and procedures

Safeguard assets of store

Qualifications

• Minimum two years in retail or relevant industry
• Four year college degree is preferred
• Genuine optimistic approach to leadership

Passion for the Lilly Pulitzer Brand positioning

Ability to work store schedule as needed including nights and weekends and holidays

Miscellaneous

This position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy.  This position is reviewed annually.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify. Details in

English and Spanish

. Right to Work Statement in

English and Spanish

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• If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.
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