About the role
Salary: £32073.00 to £39043.00
The post involves working with people of all age (Children and Young People, Adults or Older People) experiencing a mental health crisis via the telephone. Working as part of the wider multi-disciplinary team, Mental Health First Responders will provide initial assessment and triage via the phone, as well as information, support, signposting, andadvice.
Provide complex and sensitive information to a wide range of internal and external stakeholders (users of services, carers, multi-disciplinary staff, and other statutory / non statutory services)o Contribute to the safe and effective day to day operations of the service managing clinical enquirieso Provide a high standard of written and verbal communication that is clear and in line with local guidance.o Role model effective communication: demonstrating empathy, respect, compassion, and hope where there may be barriers to understanding
This list is not exhaustive of the responsibilities of this role.