About the role
Description Parts Counterperson Are you looking for a career and not just another job? At Honda Marysville Motorsports, we are looking for a motivated and customer-focused Parts Counterperson who brings a positive attitude, strong work ethic, and commitment to providing exceptional service. As a Parts Counterperson, you will play an important role in supporting both our customers and dealership team by helping identify, locate, order, and provide the right parts and accessories. You will work closely with customers, Service Technicians, and other team members while helping maintain an accurate and organized parts department. We offer competitive compensation, a comprehensive benefits package, and a work environment with opportunities to learn, grow, and build your career. Apply today and take the next step in your career with Performance! Employee Benefits Package Competitive Compensation Medical, Dental & Vision Insurance HSA/FSA Health Options Short- & Long-Term Disability Insurance Life Insurance 401(k) Retirement Plan with Company Match Paid Time Off Paid Holidays Employee Purchase Program The Performance Impact Exceptional · Team · Passion · Community Remember...a smile changes the delivery of everything. Requirements
What You'll Do as a Parts Counterperson: Assist customers with identifying and selecting the appropriate parts, accessories, and products for their needs
Provide friendly and knowledgeable service to customers in person and over the phone
Use computer and cataloging systems to identify, locate, and order parts
Accurately check in, stock, organize, and label incoming parts and inventory
Maintain accurate and current inventory labeling
Communicate current promotions, product information, and applicable warranty information to customers
Accurately and efficiently fulfill parts requests for Service Technicians and repair orders
Assist with physical inventory counts and general inventory management
Perform shipping and receiving duties for retail and wholesale orders
Maintain an organized, clean, and customer-focused parts department
Work collaboratively with the Service, Sales, and other dealership departments to provide an exceptional customer experience
As a Performance Team Member, You Will:
Put the customer and others first
Ask for help and give help
Create smiles
Engage and build relationships
Maintain an energetic, positive attitude and work well with others
Qualifications:
High school diploma or GED
Knowledge of powersports parts and accessories preferred
Previous parts, retail, or customer service experience preferred
Strong communication and customer service skills, both in person and over the phone
Basic computer skills and ability to learn parts cataloging and dealership systems
Positive, self-motivated, and dependable
Professional appearance and demeanor
Ability to work a flexible schedule, including evenings and weekends as needed
Ability to safely lift, pull, move, and stock small and large inventory items
Valid driver's license with an acceptable driving record
Ability to successfully complete a pre-employment drug screen