About the role
Description
Bilingual (English/Spanish) Front Desk Medical Receptionist
Gainesville, GA | AICA Orthopedics | Full-Time Cross-Training to Therapy Tech
Join Georgia's Leading Orthopedic Practice!
This is a bilingual Medical Receptionist role with cross-training as a Therapy Technician. Fluency in English and Spanish is required, because you'll be the first point of contact for many Spanish-speaking patients and families. It's a strong fit for bilingual professionals looking to grow a healthcare career.
About AICA:
25+ years serving Georgia with 21 locations. A growing team of 400+ professionals specializing in injury recovery and orthopedic care.
What You'll Do
Medical Receptionist Duties
Greet patients in English and Spanish, and schedule appointments
Verify insurance and process payments, explaining coverage and balances in either language
Manage patient records in EMR systems
Answer phones and coordinate with the medical team, interpreting for Spanish-speaking patients as needed
Help Spanish-speaking patients complete intake forms and paperwork
Therapy Tech Training (Cross-Training):
Assist chiropractors with patient treatments Guide patients through therapeutic exercises in English or Spanish Document patient progress and responses Maintain clean treatment areas Requirements
Must Have
Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process.
2+ years of medical front desk experience
EMR systems proficiency
High school diploma
Strong multitasking and problem-solving skills
Reliable transportation
Preferred:
Orthopedic or personal injury experience Healthcare clinical support experience Medical terminology knowledge in Spanish What We Offer
Competitive salary based on experience Full benefits: medical, dental, vision, 401k Career growth through structured advancement opportunities Stable schedule Comprehensive training in both roles Performance bonuses Why Choose AICA?
Dual-role expertise: gain both administrative and clinical skills.
Career advancement:
many leaders started at the front desk.
Stable employment:
an established practice with consistent growth.
Patient impact:
help people recover from injuries, in their own language.
Ready to Start Your Healthcare Career?
Apply today! We're interviewing immediately for this full-time position.
Equal opportunity employer. We value diversity in our organization.
Requirements
Must Have
Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process.
2+ years of medical front desk experience
EMR systems proficiency
High school diploma
Strong multitasking and problem-solving skills
Reliable transportation
Preferred:
Orthopedic or personal injury experience
Healthcare clinical support experience
Medical terminology knowledge in Spanish