About the role
Description
Medication Support Specialist I — Entry-Level Pharmacy Support
Start your healthcare career in a role built for growth. No pharmacy experience required — we train you.
Why this role
This is a real first step into healthcare, not a dead-end desk job. You'll support patients, providers, and pharmacy staff while learning how medication workflows actually work. Do it well, and there's a clear path up to Medication Support Specialist II.
We're looking for dependable, detail-oriented people who want to grow — not just clock in.
What you'll do
Greet and help patients in person and by phone
Answer routine prescription and process questions (and route clinical ones to licensed staff)
Prepare refill requests and keep patient records accurate
Manage calls, messages, and follow-ups so nothing falls through
Keep documentation organized and audit-ready
Help stock supplies and flag low inventory early
This role works under supervision and does not perform licensed pharmacy technician or pharmacist duties.
Requirements
High school diploma or equivalent
Strong communication and people skills
Attention to detail and basic computer skills
Ability to keep information confidential (HIPAA)
A genuine interest in building a healthcare career
Preferred:
Enrolled in or completed a Medical Assistant or healthcare program
Customer service or healthcare experience
Familiarity with medical terminology or EHR systems
Where this leads
Strong performers move up to Medication Support Specialist II — taking on e-prescribing support, prior authorizations, and inventory management with more independence. We support your growth with on-the-job training, mentorship, and regular feedback.
What we offer
Competitive pay based on experience
Clear promotion path
Paid training and mentorship
Full benefits package
Ready to start? Apply now — we review applications daily.
Equal opportunity employer.
Requirements
Requirements
High school diploma or equivalent
Strong communication and people skills
Attention to detail and basic computer skills
Ability to keep information confidential (HIPAA)
A genuine interest in building a healthcare career
Preferred:
Enrolled in or completed a Medical Assistant or healthcare program
Customer service or healthcare experience
Familiarity with medical terminology or EHR systems