Specialist, Clients and Markets

Why Ryan?

Competitive Compensation and Benefits

Business Connectivity Reimbursement (Phone/Internet)

Gym Membership or Equipment Reimbursement

LinkedIn Learning Subscription

Flexible Work Environment

Tuition Reimbursement After One Year of Service

Accelerated Career Path

Award-Winning Culture & Community Outreach

• The Specialist, Clients and Markets is responsible for supporting acquisition and integration activity across Europe, with a particular focus on data handling and systems integration.
• The role will coordinate the collection, validation, preparation, and transfer of acquired-company data into Ryan systems, including Salesforce. The Specialist will work with European stakeholders, acquired-company contacts, and the US-based integration manager to track activities, resolve data issues, monitor deadlines, and ensure integration requirements are completed accurately and on time.
• The successful candidate will initially support an incoming European acquisition and progressively develop ownership of the European integration workstream.
• Duties and responsibilities, as they align to Ryan’s Key Results
• People: Create a positive and collaborative team member experience.
• Build effective working relationships with European stakeholders, the US-based integration manager and acquired-company contacts.
• Communicate clearly and proactively regarding project status, action items, deadlines and outstanding requirements.
• Seek guidance when required and escalate risks or blockers at the appropriate time.
• Develop the knowledge and confidence required to take increasing ownership of the European integration workstream.
• Support colleagues by maintaining accurate, accessible, and up-to-date integration information.
• Client: Support the successful operational integration of acquired companies into Ryan.
• Coordinate the collection of data required from acquired companies and internal stakeholders.
• Help ensure that acquired-company information is transferred accurately into Salesforce and other relevant Ryan systems.
• Monitor the completeness, consistency and quality of data received during the integration process.
• Follow up with stakeholders to obtain missing, incomplete or inconsistent information.
• Maintain appropriate confidentiality when handling company, client, contact and other commercially sensitive data.
• Support meetings related to acquisitions and integrations by preparing information, recording decisions and documenting actions.
• Maintain clear records of stakeholder requirements, system dependencies and outstanding data issues.
• Value: Coordinate assigned acquisition and integration activities across the European workstream.
• Maintain project trackers covering actions, owners, milestones, dependencies, risks and deadlines.
• Ensure that commitments, decisions and action items are accurately captured and followed through to completion.
• Support the preparation, validation and organisation of data before it is uploaded or transferred into internal systems.
• Work with relevant stakeholders to coordinate Salesforce data integration activities.
• Identify data-quality issues and ensure they are resolved or escalated appropriately.
• Provide regular and accurate progress updates to the US-based integration manager and relevant stakeholders.
• Take increasing ownership of the European integration process as knowledge and experience develop.
• Identify opportunities to improve the consistency and efficiency of recurring integration activities.
• Explore appropriate uses of AI and automation to reduce repetitive manual work, while maintaining data accuracy, confidentiality and appropriate oversight.
• Document processes and contribute to the development of repeatable integration procedures.
• Perform other acquisition, integration and data-coordination duties as assigned.
• Education and Experience: Zero to three years of relevant professional experience.

Experience may include internships, placements or entry-level work in:

Data operations

Project coordination

CRM administration or support

Systems implementation

Business operations

Acquisition or integration support

• Bachelor’s degree in business management or a related discipline preferred but not required.
• Strong attention to detail and an interest in working with data are essential.
• Ability to organise tasks, manage deadlines and follow up across multiple stakeholders.
• Willingness and ability to learn acquisition processes, Salesforce and internal systems on the job.
• Strong written and verbal communication skills.
• Ability to work independently while recognising when support or escalation is required.
• Experience handling confidential or proprietary information preferred.
• Interest in process improvement, AI or automation is advantageous.
• Previous acquisition, integration or Salesforce experience is beneficial but not essential.

Computer Skills

To perform this job successfully, an individual should have:

• Working knowledge of Microsoft Office, including Excel, Word, Outlook and PowerPoint.
• Confidence working with spreadsheets and structured data.
• Ability to learn Salesforce and other internal systems.
• Ability to enter, review, organise and validate data accurately.
• Ability to use digital project trackers and collaboration tools.
• Basic understanding of CRM systems preferred.
• Certificates and Licenses: Valid driver’s license required.
• Supervisory Responsibilities: This position requires no supervisory responsibilities.
• #Li-hybrid
• #LI-DR1