About the role
Description
Family Service Advisor — Funeral & Cemetery Sales
Salt Lake City, UT
Full-Time-
Base salary plus uncapped commission — on-target earnings $70,000–$180,000+
Serve Families. Build a Career with Purpose.
This role is for someone who feels called to serve — and who is driven to sell.
As a Family Service Advisor, you will work in one of our beautiful cemeteries and mortuaries alongside a team that is fun and upbeat — doing work that genuinely matters.
You will walk with families through meaningful decisions, helping them plan, prepare, and find peace of mind. This is not transactional work. It requires presence, compassion, and follow-through.
It is also a professional sales role. Serving families well requires consistency, discipline, daily outreach, and a commitment to growth.
Licensing
This is a licensed role. If you are not yet licensed, we will support you through the process — study materials, coaching, and licensing costs are provided. We expect candidates to pursue licensing promptly and with the same accountability we expect in the field. Who Thrives Here
You will do well in this role if you: Are sales-oriented and motivated by goals, activity, and earnings
Naturally put people first and find purpose in serving others
Are willing to prospect consistently, even when it's uncomfortable
Can commit to a
rotating Monday–Saturday schedule
, including evenings as needed
Take feedback, apply it, and keep improving
Hold yourself accountable to your activity and your results
Follow through on what you say you're going to do
What You'll Do
Meet with families and guide them through pre-planning with care and clarity
Educate — not pressure — so families can make confident decisions
Build and maintain a strong pipeline through daily outreach and follow-up
Hit consistent activity expectations that drive appointments and sales
Communicate clearly with your team so families are fully supported
Represent a trusted organization with professionalism and integrity
What You'll Receive
$70,000–$185,000 base pay + uncapped commission
Support and reimbursement toward required licensing
Medical, Dental, Vision benefits with HSA/FSA options
401(k) with company match
Paid time off + 12 paid holidays
President's Circle Incentive Trip opportunity
Ongoing training, coaching, and advancement opportunities
Requirements
What We're Looking For
Customer service, educators, veteran’s, or sales experience preferred; a sales mindset required Willingness and ability to obtain required licensing Availability for a rotating Monday–Saturday schedule
Strong communication skills and emotional awareness
A service mindset and genuine coachability
Valid driver's license and reliable transportation
High school diploma required
The Standard
We serve families at a high level. That means: We communicate We follow through We stay consistent in our outreach We take ownership of our results Why This Role Matters
Families remember how they were treated in these moments. This role gives you the opportunity to show up when it matters most — and do it the right way.