About the role
Description
- Position Title: Noah’s Canteen Host
- Department: Food & Beverage
- Location: Family-Friendly Year-Round Ski & Mt Bike Resort
- Status: Seasonal / Part-Time (as applicable)
Position Summary
Noah’s Canteen Host is the first point of contact for guests dining at Silver Mt Resort. This role is responsible for creating a warm, welcoming, and organized dining experience for families, children, and guests of all ages. The Host manages guest flow, supports front-of-house operations, and upholds the resort’s standards for safety, cleanliness, and hospitality
Requirements
Guest Experience
- Greet guests promptly and courteously upon arrival
- Provide clear direction regarding seating, ordering procedures, and amenities
- Maintain a friendly, patient, and upbeat demeanor in a fast-paced, high-volume environment
- Engage positively with families and children, ensuring a welcoming atmosphere
Seating & Flow Management
- Manage guest lines and seating assignments efficiently
- Monitor dining room capacity and wait times
- Coordinate with kitchen and service staff to ensure smooth operations
- Assist with crowd control during peak ski and bike hours (lunch rushes, holidays, weekends)
Cleanliness & Safety
- Maintain cleanliness of entryways, host stands, and dining areas
- Support table clearing, sanitizing, and resetting as needed
- Ensure walkways remain clear and safe for guests in ski boots and winter gear
- Follow all food safety, sanitation, and resort safety protocols
Team Support
- Communicate effectively with servers, cashiers, kitchen staff, and supervisors
- Assist with guest questions, special requests, and basic issue resolution
- Support opening and closing duties as assigned
Qualifications
- Previous customer service or hospitality experience preferred
- Experience working with families and children strongly desired
- Ability to remain calm, friendly, and organized in busy environments
- Strong communication and interpersonal skills
- Ability to stand for extended periods and work in year-round resort setting
- Availability to work weekends, holidays, and peak ski season hours
Physical Requirements
- Standing and walking for extended periods
- Lifting up to 30 lbs occasionally
- Working in a high-traffic environment with fluctuating temperatures
Desired Attributes
- Positive attitude and team-oriented mindset
- Dependable and punctual
- Guest-focused with strong attention to detail
- Comfortable enforcing policies politely and professionally
- Weekend and Holiday availability