About the role
Overview
The Audio Visual Technician student position within the Audio Visual Services (AVS) unit provides technical support for audio/visual equipment in classrooms, lecture halls, and meeting rooms on campus. Other responsibilities include performing preventative maintenance on classroom equipment, staffing the AVS office, answering the on-call phone line, and responding to troubleshooting calls on short notice. Experience with classroom technology preferred, but not required.
We welcome, support, and hire people from all majors, years, backgrounds, and identities. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, or disability.
Department Name
Engagement & Client Technologies
Job Reports To
Esther Moore, Audio Visual Technician II
Hours and Pay Rate
8-10 hours per week, fixed schedule based on availability of all team members. The role requires availability starting the week before classes begin through finals week of each semester. Additional optional hours are also available for most academic breaks.
Pay rate: $16/hr
Application
Submit your resume and cover letter by OCTOBER 19, 2026
Work Requirements
- Working independently on projects
- Technical skills (e.g. troubleshooting, hand tools)
- Advanced project management (handling multiple tasks and timelines)
- Confidentiality (roles involving sensitive information)
- Complete Extron AV Associate certification
Tasks, Duties, and Responsibilities (TDRs)
- Troubleshoot classroom technology over the phone and in-person.
- Create and update tickets in a timely manner to provide clients relevant updates.
- Provides on-call support for the campus community
- Collaborate with teammates to finish tasks and close tickets.
Candidate Qualifications
- Must be a currently enrolled student at Ithaca College. (REQUIRED)
- Strong communication skills in English (verbal and written). (REQUIRED)
- Able to stand or sit for extended periods and lift 20 lbs comfortably. (PREFERRED)
- Demonstrated ability to work independently and meet deadlines. (PREFERRED)
- Demonstrates critical thinking skills when troubleshooting. (PREFERRED)