About the role
The Theatre Administration Assistant assists program faculty in the areas of Practicum, Box Office, Front-of-House, and with other tasks as needed to support the functions of the degree program. Applicant must be available to work in person, on campus with program faculty and students.
Qualifications
- Available to work in person
- ONE hour rotating weekday Box Office shift, Monday-Friday
- Performance shifts* on October 7-13, November 4-9, and December 1-5, 2026
- *Performance shift times vary
Performance shifts for Spring 2027 TBA
- Total of up to FIVE scheduled hours weekly; more weekly hours scheduled at the discretion of the program faculty supervisor.
- Successful completion of at least TWO of the following courses: THEA 15000, THEA 15200, THEA 25100, and/or THEA 25101
- Experience working/interning in Front-of-House at a theatre or other performing arts company
- Experience working/interning in customer-facing position(s)
- Experience communicating with patrons verbally in-person and on the phone, and written communication skills
Demonstrable attention to accuracy
Desire to work as a member of a team
Desire to work with Theatre Administration faculty
Preferred Experience and Skills
- Experience working/interning in customer-facing position(s), preferably in Box Office or Front-of-House position(s)
- Experience handling and reconciling cash, credit, and debit transactions
- Strong time and task management skills
- Strong analytical and problem-solving skills
Duties and Responsibilities
Learn and demonstrate increasing knowledge of:
Front of House operations, including but not limited to, Box Office, Concessions, House Management, Opening Night Receptions and the Center for Theatre and Dance Front-of-House and Box Office policies and procedures
Theatre seating maps
- Ticket scanning for printed tickets, print-at-home tickets, and tickets emailed to digital devices
- Each production’s length, performance dates, curtain and run times
- Directions to and parking solutions for patrons of MTD productions
- The audience experience and their specific day/night-of-show scenarios
- Assist patrons purchasing tickets and resolve ticketing and seating issues
- Troubleshoot discrepancies in cash/credit/debit transactions
- Model appropriate professional behavior and attire as detailed in program documents
- Document and report problems and diversions from policy and procedure to the program faculty
- Follow through on delegated instructions
- Learn and apply new skills, processes, and procedures and assist co-workers to do similarly
Other duties as assigned
Performance Review
- A performance review for successful applicants will be completed during the last week of classes of FALL 2026 to determine continuation of employment through SPRING SEMESTER 2027.
- Hours: dependent on schedule; varies by week
- Supervisor: Angela Branneman ( abranneman@ithaca.edu )
Application Information
Applications are due no later than Monday, August 10 at 10:00am.
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.
This position requires a background check.
Instructions for submitting your application:
Interested applicants must apply online and attach
a resume and a cover letter that includes the responses to the application questions below
.
Responses to the application questions should be attached to your application under the Cover Letter field.
In your attached document, please including the following in
list order
, not a narrative:
Ithaca College student ID number
IC email address
Cellphone number
Major(s), minor(s)
- Month/year of expected graduation (MM/YYYY)
- Have you previously held any position as a student employee at Ithaca College?
- Pay Rate: $ 16.15 / hour
Instruction to Applicants
Interested applicants must apply online at the
student employment website
and attach a resume and cover letter. Questions about online application should be directed to Student Employment at
studentemployment@ithaca.edu
. Screening of applications will begin immediately.
Hiring Manager: Mary Scheidegger, scheideg@ithaca.edu