About the role
Pay: $19.00 to $21.00 per hour
About the role The primary responsibility of the Public Areas Attendant
is supporting our Housekeeping team in taking care of a building’s general sanitation, cleanliness & ambiance. Their duties include maintaining the cleanliness of all public spaces, removing linen and trash from guest rooms, maintaining the organization & cleanliness of storage areas, providing guests with items upon request, and supporting the Housekeeping team with cleaning duties to ensure rooms are clean & ready for check-in.
What you'll do
Outside of room should be kept clean and tidy
Empty trash for the entire room and public areas
Deliver any requested amenities, linens, and supplies to guest rooms
Maintain complete knowledge at all times of all hotel features/services, activities, and events. Responsible for ensuring all positions are knowledgeable all the same and able to engage/discuss with guests.
Ensure all public areas of hotel are clean
Deliver any lost and found items to appropriate area
Be able to communicate effectively with guests and provide exceptional customer service
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Maintain complete knowledge of and comply with all department policies/service procedures/standards.
Maintain positive guest relations at all times
Resolve guest complaints and concerns to ensure guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Ensure storage and closets are stocked properly and maintain an organized layout.
Qualifications
Previous experience in the hospitality industry preferred
Must be team player
The ability to multitask
The ability to stand and walk for extended periods of time
The ability to lift, push, and pull at least 40 pounds
Excellent organizational and time management skills
Must exhibit good judgment while performing under pressure.
Must be dedicated to our goal of providing superior guest experiences.
Must be able to utilize text/chat technology on a phone or tablet
Drift Palm Springs is a beautifully modern hotel with 39 rooms designed to meet the needs of a wide range of travelers. From studio rooms to 4-bedroom suites, complete with full kitchens and views of the San Jacinto mountains, we've got something for everyone! We are searching for a Public Area Attendant to join our dynamic team in keeping our property pristine and comfortable for all who walk through our doors. The ideal candidate will be flexible and focused on details, efficiency, and guest experience. Morning and weekend availability are required.