About the role
Pay: $26.00 to $34.00 per hour
Description
We're seeking a talented Parts Expert to join the Transwest Team! Transwest is a leading provider of top-quality commercial trucks and transportation solutions. Committed to reliability and customer satisfaction, Transwest is dedicated to driving success in the transportation industry.
Why join the Transwest Team?
Exceptional Leadership
Beautiful, Updated & Clean Environment
Competitive PTO & Benefits Packages
Company Training
Opportunities for Advancement
Quick & Efficient Interview Process
We offer a full benefits package for eligible employees including:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
Requirements
Essential Duties & Responsibilities:
Drive parts sales.
Answer incoming calls.
Follow-up on orders.
Respond to customer inquiries.
Provide information and updates.
Record departmental data and make suggestions for improvement.
Document customer quality issues and make suggestions for improvement.
Learn and educate others of relevant policies, procedures regarding purchases, returns, credit terms, etc.
Maintain familiarity with all inventory products and merchandising programs and ordering systems.
Provide troubleshooting support and service.
Process orders in a timely and accurate manner.
Set an example of professionalism and positivity.
Maintain an orderly and safe working environment.
Additional duties as assigned.
Work Environment & Physical Abilities:
Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination.
This position may require standing, balancing, bending or stooping for prolonged periods of time.
This position requires corrected vision and hearing within normal range.
This position requires the ability to work under stressful conditions or irregular hours.
Required Education, Experience, Knowledge & Skills:
High school diploma or equivalent.
Valid driver's license and MVR in good standing.
Excellent written and verbal communication skills.
Multitasking Skills
Customer Service Skills
Conflict Resolution Skills
Detail Oriented
Quick Thinking
Emotional Intelligence
Computer Efficiency
Ability to work any shift if needed.
Ability to successfully complete a general abilities assessment.
Ability to pass a post-offer background check, physical and drug screen.
Preferred Education, Experience, Knowledge & Skills:
Previous experience in a similar role.
Knowledge of diesel engines, gas engines, drive train and suspension.
Heavy and medium duty truck industry experience.
Job Details:
Type: Hourly
Compensation Range: $26.00 to $34.00 an Hour
Reports To: Parts Manager
Shift: 1st Shift
Closing Date: Open Until Filled
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