About the role
Description
Café Lead
Verde Canyon Railroad | Clarkdale, Arizona
Reports to: Café Manager, Copper Spike Café
Classification: Non-exempt | Hourly | Full-time / Part-time
Join Our Team
Verde Canyon Railroad is entering an exciting new chapter under new management, and we are looking for a passionate Café Lead to help shape the future of our Copper Spike Café experience.
This role is an opportunity to create memorable guest experiences, support a strong team, and bring energy and creativity to a unique hospitality setting.
About the Role
The Café Lead partners with the Café Managers to support daily operations, guide team members, and ensure every guest enjoys a welcoming and seamless depot experience. This is a hands-on leadership role for someone who thrives in a fast-paced, team-focused environment.
Lead and Support the Team
Foster a positive, team-oriented environment
Assist with training new team members
Lead by example in guest service and professionalism
Provide daily guidance and support to staff
Deliver Exceptional Guest Experiences
Ensure friendly, efficient, and consistent service
Maintain high standards for food and beverage quality and presentation
Collaborate on menus and offerings
Coordinate with reservations and operations teams
Support Daily Operations
Assist with opening and closing procedures
Maintain a clean, safe, and organized workspace
Help with scheduling and shift coordination
Step in during manager absences as needed
Contribute to Business Operations
Assist with inventory and ordering
Support catering, special events, and onboard service
Adapt to changing needs and support the team as needed
Requirements
Experience in café, restaurant, or hospitality environments
High school diploma or equivalent
college or culinary degree preferred
Previous leadership or supervisory experience preferred
Pass a drug screening and background check
Strong communication and interpersonal skills
Positive, team-focused mindset
Ability to work in a fast-paced, guest-focused setting
Knowledge of food safety and sanitation practices
Ability to stand for extended periods and lift up to 25 pounds
Flexible schedule, including weekends and holiday