About the role
Salary: Negotiable
West View Surgery are looking for a confident experienced part time receptionist to join our friendly team.
Be able to offer general assistance to the practice team and
project a positive and friendly image to patients and other visitors, either in
person or via the telephone
Opening up/locking-up of practice premises
and maintaining security in accordance with practice protocols
Processing personal and telephone requests
for appointments, visits and telephone consultations and ensuring callers
are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
ensuring accuracy of detail and prompt appropriate delivery
Processing repeat prescriptions in accordance with practice guidelines
Filing, Scanning and retrieving paperwork
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to
requests from patients, other team member and associated healthcare
agencies and providers
processing referrals to third parties/ secondary care