About the role
Pay: $22.00 to $22.00 per hour
Description
Night Auditor | Skaneateles Fields Resort & Spa
Be part of something extraordinary in the heart of New York’s Finger Lakes. Our 89-room Curio Collection by Hilton™ resort offers scenic escapes, curated amenities, and year-round experiences just minutes from Skaneateles Lake.
Skaneateles Fields Resort & Spa, part of the Curio Collection by Hilton™, is currently hiring for a Night Auditor.
The Night Auditor plays a key role in ensuring smooth overnight operations and the overall guest experience. This position is responsible for balancing daily financial reports, handling late check-ins and early departures, and providing excellent guest service during overnight hours. Ideal candidates are detail-oriented, reliable, and capable of working independently.
Become Part of Our Team and Enjoy:
Paid Time Off for Full-Time employees
Paid Sick Time for all employees
Medical, Dental, Life and Vision Insurance for Full-Time Employees
401K with Employer Matching
GO Hilton Team Member Travel Rewards
Responsibilities:
Greet and welcome guests upon arrival, providing information about the hotel, rooms, and amenities
Process all incoming and outgoing reservations and cancellation requests efficiently
Assist in-house guests with extensions, rebooking’s, and late check-outs
Make, modify, and cancel reservations via phone, online, and in person
Maintain accurate records of guest information, billing, payments, and charges
Complete nightly audit reports, reconcile accounts, and balance daily transactions
Maintain daily logs and checklists for overnight operations
Respond promptly to guest requests or issues during overnight hours
Demonstrate working knowledge of all hotel features, services, and emergency procedures
Qualifications:
Intermediate accounting and computing skills
Ability to work independently and stay productive during overnight shifts
Strong guest service, communication, and organizational skills
Proficient in Microsoft Word and Excel, with at least one year of experience
Previous hotel front desk experience preferred
Experience with PEP preferred
Flexible availability, including weekends and holidays