Cardiac Physiology Support Worker

Salary: £24937.00 to £26598.00

An exciting opportunity has arisen to join the Worcestershire Acute Hospitals NHS Trust Cardiopulmonary Service as a Cardiac Physiology Support Worker.

To assist Cardiac Physiologists and administrative staff in maintaining a safe, efficient and effective Cardiac Physiology service. To provide a high standard of patient care before, during and after procedures, working within the scope of training and competence. To prepare patients for investigations and procedures by obtaining relevant measurements and clinical information as required. To support echocardiography, cardiac rhythm management (CRM), cardiac device follow-up and remote monitoring services. To assist with the preparation, registration, distribution and management of cardiac device home monitoring equipment and provide patient support regarding its use.

Inspect and prepare clinical equipment used within the
Cardiac Physiology Service, ensuring compliance with Health and Safety,
Infection Prevention and Trust policies at all times. Assist Cardiac
Physiologists and administrative staff in maintaining an efficient, safe and
effective service across Cardiac Physiology. Provide a high standard of patient
care before, during and after diagnostic investigations and procedures,
including obtaining patient observations such as height, weight and blood
pressure following appropriate training and competency assessment. Assist with
patient preparation, positioning and transfers, ensuring patient dignity,
comfort and safety are maintained at all times. Communicate effectively with
patients, relatives, carers and members of the multidisciplinary team,
responding appropriately to enquiries and escalating concerns to the relevant
member of staff. Demonstrate a professional, caring and compassionate approach
whilst maintaining patient confidentiality at all times. Maintain accurate
electronic and paper-based patient records, enter activity data onto
departmental information systems and assist with the collection of service
activity and performance information. Support the delivery of echocardiography,
cardiac rhythm management and remote monitoring services, including the
preparation, distribution and management of patient information and home
monitoring equipment where required. Liaise with wards, outpatient departments,
portering services and other healthcare professionals to facilitate patient
attendance, investigations and follow-up care. Assist with clinic preparation,
appointment management, correspondence and other administrative duties required
to support service delivery. Ensure clinical areas are prepared and maintained
to meet patient and service needs, undertaking routine equipment, environmental
and safety checks and reporting faults, incidents or concerns to an appropriate
senior member of staff. Undertake mandatory training, maintain competency
within the role and participate in continuing professional development. Adhere
to all Trust and departmental policies and procedures and undertake any other
duties commensurate with the grade as delegated by the Head of Department or
designated line manager.