About the role
Description
FLSA Classification
: Nonexempt
Reports to
: General Manager
Job Description
Summary/objective
Responsible for the safe, orderly, successful, and superior operation of the
acac
Kids Zone
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Responsible for staffing the Kids Zone, including maintaining the team schedule, hiring new team members and training
Monitor team member productivity, provide constructive feedback and coaching
Create and foster a team culture which is centered on achieving goals with high level of customer service
Conduct periodic and annual team performance evaluations
Keep team and members informed of events and activities and encourage participation
Support and handle member issues; make decisions in consideration of the club’s policies and procedures
Create and support special events to promote department and club
Maintain regularly scheduled hours on department schedule
Ensure equipment and work areas are in safe, working, and clean condition
Collaborate with department managers to troubleshoot club related issues and ensure an overall high level of success for the club
Full-Time Benefits include
Paid Time Off
Complementary Gym Membership for the entire family
Medical, Dental & Vision plans
Voluntary Life Insurance & Short-Term Disability coverage’s
Supplemental Accident &Critical Illness plans
Employee Discount on Personal Training, Swim lessons, Cafe & Logo Shop Purchases, and more!
Requirements
Physical demands
Must be able to stand, move, walk, and bend for the duration of a shift
Ability to stretch, reach, pull, push and use repetitive arm, hand, and leg motion
Ability to lift and carry up to 50 lbs
Must have ability and willingness to work varied shifts including days, evenings, weekends, and holidays
Required competencies, education, and experience
High School diploma required, college degree preferred
Prior professional childcare experience required
Prior experience with leading and supervising teams highly preferred
Must have genuine interest in working with and interacting with children
Superior customer service and communication skills
Proficient computer skills
Company Expectations
Read, sign, and abide by the policies included in the Team Member Handbook
Park in team member-designated areas
Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep the club neat and clean
Assist with Service Day
Assist with
acac
programs, special events, or activities outside your department
Promptly return messages
Exhibit a positive attitude at all times
Deliver five-star service to members and guests with friendliness, direct eye contact, and a pleasant demeanor at all times
Compensation
: The anticipated salary range for this position is $19.00 - $23.00 an hour. Placement within the range will be based on relevant experience, qualifications, the responsibilities of the position, and internal equity.
Affirmative Action/EEO statement acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.