About the role
Salary: £39,000 a year
At Avery Healthcare, we understand that choosing a care home is one of the biggest decisions a family will ever make. It's a journey that often comes with questions, emotions and important choices, which is why we're looking for an exceptional Client Liaison Manager to be a trusted point of support from the very first conversation. This is a unique opportunity to combine meaningful relationship-building with commercial success, helping families make informed decisions while contributing to the growth and success of the home. As one of the UK's leading care providers, we're proud of the care we deliver, but it's our people who truly set us apart. We invest in our colleagues, celebrate success and create opportunities for people to grow, develop and thrive. About the Role As our Client Liaison Manager, you'll support prospective residents and their families from first enquiry through to move-in, providing a warm, professional and personalised experience every step of the way. Working closely with the General Manager and wider home team, you'll be responsible for driving oc
As a Client Liaison Manager at Avery Healthcare, you will manage enquiries and support prospective residents and their families from their initial enquiry through to move-in. Your role will involve delivering engaging tours of the home, building trusted relationships with families, healthcare professionals, and other stakeholders. You'll develop and manage a pipeline of prospective residents, driving occupancy through effective follow-up and conversion activities. You will represent the home within the local community through business development and community engagement initiatives. The role requires outstanding communication skills, commercial awareness, and a passion for delivering exceptional customer experiences.
Package Description
At Avery Healthcare, we understand that choosing a care home is one of the biggest decisions a family will ever make. It's a journey that often comes with questions, emotions and important choices, which is why we're looking for an exceptional Client Liaison Manager to be a trusted point of support from the very first conversation.