About the role
Pay: $18.00 to $20.00 per hour
Description BDC Representative At Competition Automotive Group , we believe our associates are our greatest asset. We are currently seeking BDC Representatives to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business! What We Offer: Medical and Dental 401(k) Paid time off and vacation Growth opportunities A great team environment and atmosphere Competitive base salary with monthly commissions Responsibilities: Heavy inbound and outbound client inquiries from web leads, phone & email Short-term & long-term follow-up with clients in the customer relationship management system drive Speak with customers in a professional, well-spoken manner and be able to problem-solve Direct customer calls/questions/ concerns appropriately to the right party, including those available online. Log all activity in our CRM Requirements At least 1 year of experience in customer service Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc. Must have strong customer service skills, phone & email etiquette SCHEDULE : 5-day work week, which may include Saturdays or Sundays; 8-hour shifts may vary, starting with either opening or closing shifts.