About the role
Salary: £12.71 an hour
This is a fast paced role in a constantly busy environment. You will work as part of a large team under the guidance of a Lead Receptionist. Our reception team manage many day to day tasks to give admin support to our clinical team and management.
Meeting and greeting of patients who are consulting with members of the Practice team
Ensuring a professional and timely service for patients and visitors
Ensure that the reception area is tidy and welcoming
Appointment system making appointments for patients
Generate prescriptions from patients requests in accordance with Practice Protocol.
Inputting patients requests for home visits and printing summary
Taking queries from patients and ensuring the information in relayed to the relevant team member for any actions
Retrieve and re-file records as required.
Answering telephones, divert calls and take messages, ensuring the accuracy of detail and prompt appropriate delivery.
Taking post
- photocopying as requested.
- Preparing Doctors rooms.
- Receive deliveries into the Practice and deal with appropriately
- Dealing appropriately with patients enquiries at reception or via the telephone.
- Maintenance of patients notes including starting a new wallet when required and dividing the contents in chronological order if a new record.
- Editing data into patients records accurately.
- Responsibilities